Data Systems Analyst
2 weeks ago
Job Responsibilities:
- Coordinate with vendors and our IT Department to ensure the smooth operation of network infrastructure, workstations, and related software.
- Install, modify, and troubleshoot computer and printer hardware/software to maintain optimal functionality.
- Assist in addressing day-to-day help desk inquiries from employees, providing timely resolutions and technical guidance.
- Troubleshoot internal computing platforms to identify and resolve technical issues efficiently.
- Conduct training sessions for employees on systems and software supported by the company.
- Gather, clean, and organize data from various sources including databases, spreadsheets, and APIs.
- Utilize statistical methods and software tools to analyze data sets, identify trends, and extract actionable insights.
- Create clear and compelling data visualizations such as charts, graphs, and dashboards to effectively communicate findings and trends.
- Prepare and present reports summarizing key findings, trends, and recommendations to stakeholders and decision-makers.
- Oversee system upgrades and research new tools to enhance data analytics capabilities and IT infrastructure.
Required Education
- Minimum bachelor's degree or equivalent years of experience.
Required Skills:
- A solid understanding of Windows Operating Systems and computing environments
- Experience with Remote Systems Administration
- Proficient in Excel and Power Bi
- Knowledge of databases, system security and troubleshooting
- Epicor Eclipse ERP experience a +
- Excellent organizational, interpersonal, and communication skills
- Strong analytical mindset
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