Information Technology Support Engineer

1 month ago


Normal, United States Tata Technologies Full time

6:20am to 4:30pm First shift, 12-9pm Second shift, 9pm-7am third shift

Work Schedule: 10 hrs each day. Weekly 4 days working.


  • Individuals must have 2 years of experience with Manufacturing IT Systems
  • Understanding of Manufacturing process flow and dependencies
  • Must have knowledge of ticket management system like Jira.
  • Primary knowledge of PLC communication / SCADA
  • Experience / Basic knowledge of Ignition platform is an added advantage.
  • Experience / knowledge of Rockwell platform including FTPC, Kepware, FT Linx, etc. is an added advantage.
  • Shop floor MES devices installation and configuration like Barcode scanners, Barcode printers etc.
  • Troubleshooting skills: Example PLC - MES communication issues.
  • Knowledge of the OSI model - model describes seven layers that computer systems use to communicate over a network.
  • Knowledge of SQL, Active Directory, PLC Live Data Tags, Log Monitoring, Basic scripting, and execution
  • Application deployment model: Basic knowledge of containers, Kubernetes Docker or other similar technologies is an added advantage.

Soft Skills

  • Must be able to work in rotating shifts schedules.
  • Must be willing to transfer / work on-site.
  • Experience resolving simple to moderately complex issues through root cause analysis.



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