Information Technology Application Support

4 weeks ago

Yakima, United States Adventurer Manufacturing Full time

About Adventurer Manufacturing:


We are a family run business, building outdoor adventure vehicles since 1969. We are here today because of our focus on building a great team, supporting our community, providing premium products, and investing in the adventuring experience.


As our founder Erdman Epp has said, “We are never satisfied until good is better and better is best.” Likewise, we are driven by our focus on respect, communication, learning, development, and continuous improvement. Our actions as employees, leaders and as a company are a testament to our commitment.


As we take our business into the future, we are focused on sharing our proud story with our customers, dealers, and team members alike.


Job Summary:


In this new onsite Information Technology Applications role, you will be our main point of contact and support for all applications. This includes providing ongoing support, maintenance, improvements, and upgrades to applications such as Hubspot, Infor ERP, Microsoft Access based applications, SQL database applications. This role is critical to our continued success, and as the Application Support Specialist you will have a direct impact on our customers’ experience.


Responsibilities:


  • Install, update, tune, diagnose and maintain both internal and third-party applications.
  • Provides advice and training to end-users.
  • The candidate shall monitor the software applications, document and analyze problems, and publish maintenance schedule.
  • Maintains system documentation.
  • Interacts with users and evaluates vendor products.
  • Maintains current knowledge of relevant technologies as assigned.
  • Troubleshoot, and resolve any reported problems.
  • Monitor, update, and maintain existing legacy environment software systems interfaces to ensure that the interfaces exchange data properly and to support the current legacy environment.
  • Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
  • Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases.
  • Develop work plans and track/report status of assigned projects/tasks.
  • Daily monitoring and maintenance activities


Requirements:


A minimum of 2 years’ experience supporting the following:

  • Administrating an ERP (Infor preferably)
  • Application administration
  • Administrating a CRM
  • Administrating Microsoft Applications - Office 365
  • SQL database applications
  • Microsoft Access
  • Experience on failover, high availability, disaster recovery, business continuance
  • Experience in process automation, best practice approach, technology efficiency, and effectiveness.
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications.
  • Demonstrated time and project management skills.


Comprehensive Benefit package:


  • Competitive base pay: $70k - $100k (based on experience and qualifications)
  • Paid Time Off (PTO) as well as paid Holidays and Sick Leave
  • Comprehensive medical, dental, vision, life insurance, and health benefit programs
  • Company matched 401(k) retirement savings program.
  • Tuition reimbursement program
  • Discounted access to our adventurer products


Other reasons to join our team:


  • A strong culture of respect, teamwork and employee engagement
  • Open-door policy of transparency, we promote open communication
  • Commitment to personal growth and development through coaching and company sponsored training.
  • We are an Equal Opportunity Employer



Apply Today If:


  • You want to be part of what we are building, and have what it takes to help us be successful.
  • You want to be part of a team that collaborates, strives for achievement and celebrates success,
  • Then... this is your opportunity Don’t hesitate, apply today.


Thanks in advance for your interest in joining our team. We look forward to reviewing your application

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