Network System Support Specialist
2 weeks ago
Title: Network Support Engineer
Salary: $75,000 annually plus a 5% bonus
Location: Culver City
Benefits:
- 10 days prorated PTO + 2 personal days
- 401k
- Healthcare
- Life insurance
Requirements:
- 2-5 years of experience in a technical support role.
- Excellent understanding of computer networking principles.
- Proficiency in networking protocols including BGP and OSPF.
- Familiarity with networking hardware such as switches, routers, firewalls, and access points.
- Some experience with Linux administration is preferred.
- Willingness to participate in an on-call rotation schedule.
Responsibilities:
- Provide technical support and troubleshooting to customers via phone, email, and ticketing system.
- Diagnose and resolve network connectivity issues utilizing a deep understanding of computer networking with TCP/IP, VLANs.
- Implement and maintain networking protocols such as BGP and OSPF.
- Configure and support networking hardware including switches, routers, firewalls, and access points.
- Utilize basic Linux knowledge for system administration tasks.
- Participate in an on-call rotation schedule with support engineers in various locations (Los Angeles, Atlanta, Toronto).
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