Salesforce Business Analyst

3 weeks ago


Irving, United States BlueSky Resource Solutions Full time

Salesforce Business Analyst / Product Owner

Irving, TX (Hybrid) | Direct Hire

Role & Responsibilities

  • Supervise Digital projects and teams both onsite and offshore, aiding in the tracking of project deliverables.
  • Lead project activities encompassing requirements gathering, data analysis, integration, and the preparation, visualization, and presentation of future solutions.
  • Serve as a Subject Matter Expert (SME) to drive strategic initiatives and process enhancements for eCommerce.
  • Gather, refine, prioritize, and maintain the digital workstream backlog, including features and acceptance criteria in user stories.
  • Validate test plan approaches for comprehensive functionality coverage; coordinate and execute test plans as required.
  • Provide actionable recommendations for system and process improvements.
  • Develop clear and comprehensible meeting presentations.

Skills & Experience

  • Bachelor’s degree in computer science, engineering, or a related field.
  • Minimum five years’ experience as a Product Owner/Manager, specializing in SF commerce.
  • Over five years of experience as a Business/Technical Analyst in eCommerce solutions.
  • At least two years of proven work experience with Salesforce (or equivalent) eCommerce application modules.
  • Demonstrated proficiency in writing epics, user stories, and acceptance criteria.
  • Experience with SFMC (Marketing Cloud) and/or SF CRM is highly advantageous.
  • Proven track record overseeing the design, development, and implementation of software solutions supporting business processes and transactions.
  • Proficiency in JIRA and Confluence.
  • Thorough understanding of Agile processes and principles.
  • Experience with Search Engine Optimization (SEO) and Google Analytics.
  • Ability to analyze and troubleshoot application/solution issues.
  • Proficient in accurately documenting meeting minutes for post-meeting review.



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