Engagement Manager

3 days ago

Nashville, United States KANINI Full time

Title: Engagement Manager

Location: Nashville, TN

Long term

Work you'll do

As an Engagement Manager, you will be accountable and responsible for the end-to-end delivery of application technology solutions in line with strategic business objectives. You will ensure that the business needs are clearly understood, and the technology implemented meets the needs and expectations of the business. In this role, you will provide consultation directly to Deloitte Application Studios leadership and customers related to solution options and vendor product selection. In addition, you will work with channel leadership to budget and prioritize planned and unplanned development and maintenance project engagements.

In this role, you will work with Business System Analysts and Solution Architects to develop high level understanding of scope and feasibility of technical solutions. You will lead product planning, delivery, release management, and deployment to ensure technology standards and business needs are met.


General Responsibilities

• Accountable and responsible for the end-to-end delivery of application technology solutions in line with strategic business objectives.

• Ensure that the business needs are clearly understood and the technology implemented meets the needs and expectations of the business.

• Provide consultation directly to Client Application Studios leadership and customers around solution options and vendor product selection as needed.

• Work with channel leadership to budget and prioritize planned and unplanned development and maintenance project engagements.

• Work with Business System Analysts and Solution Architects to develop high level understanding of scope and feasibility of technical solutions.

• Oversee product planning, delivery, release management, and deployment to ensure technology standards and business needs are met.


Product Responsibilities

• Manage the day to day decision making involved in project/product portfolios.

• Work with channel and business leadership to develop a strategy for execution of product roadmaps.

• Seek ways to reduce application related costs and increase efficiencies of applications in production.

• Integrate the business strategy and knowledge of software capabilities (current and future) into vision and direction for all channel-related products.

• Ensure that all products support the appropriate business processes and have the appropriate support and maintenance processes in place.


Project Responsibilities

• Lead all design/development aspects of SDLC for Client Application Studios projects in partnership with PMO

• Ensure all development and maintenance projects are in accordance with channel strategy, and adhere to product and channel vision and product innovation roadmaps.

• Head project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within

· budget.

• Provide insight, oversight, strategic context, direction, and leadership to the Community of Practice staff involved in the effort.

• Partner with channel leaders and project team to design, develop, and support Enterprise wide solutions.

• Develop project documentation in collaboration with PMO—e.g., project initiation documentation, budget, project plan, and resource plan.

• Ensure resources assigned to projects are meeting deadlines and focused on the right activities.

• Escalate issues, risks, and decisions to the Channel Leader or other stakeholders as necessary and develop mitigating actions.

• Monitor progress and status of deliverables.

• Ensure proper functioning of the Products / Applications and recommend upgrades as necessary.

• Review projects for completeness of thought and consistency of approach and interface.

• Own product releases and provide status to Client Application Studios and ITS leadership; escalate issues proactively.

• Ensure standards, procedures, and methodologies in the delivery life cycle are followed.

• Communicate development and production status and issues to management and stakeholders.


Project Delivery Teaming

• Partner with PMO to prepare overall project schedule, milestones, tasks, and estimates.

• Participate in technology/solution decisions with architecture and product teams for projects.

• Partner with Solution/Application Architects to ensure that technical design, unit testing, deployment, and implementation requirements are properly documented.

• Partner with Business System Analysts (BSA) to analyse business and functional requirements which have a impact on business applications.

• Work with offshore Technical Delivery Manager to optimize the mix of the development resources.

• Coordinate with architecture and development teams to perform code reviews to ensure that all solutions are aligned to pre-defined architecture/design.

• Coordinate with BSAs and Quality Engineering teams to ensure proper testing is performed

  • • Motivate and lead project delivery teams and instill a mindset of continuous process improvement

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