Customer Service Representative

2 days ago


Richardson, United States Associa Full time

The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude

Essential duties and Responsibilities:

  • Act as the first point of contact for customers visiting the office when needed
  • Update homeowner and association information in C3 and shared files.
  • Use conflict resolution techniques to resolve customer issues.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues. Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translate into solutions.
  • Process print jobs, scanning and faxing as general office support when needed
  • Other duties as assigned.

Knowledge and Skills:

  • Ability to interpret verbal and/or written instructions at a proficient level.
  • Proficiency in Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
  • Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
  • Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
  • Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution.
  • Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
  • Knowledge of company policies, procedures, and forms.
  • Must be able to prioritize, manage time, and meet deadlines.
  • Must be able to work effectively with others in person and in group setting
  • Must be able to communicate effectively and professionally on phone, email, and in-person.
  • Must be able to operate general office equipment (copier, fax, phone systems, etc.).
  • Professional customer service skills.


Education and Experience

  • High School Diploma or GED Required
  • At least one year of directly related or closely related experience

Working Conditions:

  • Typical office environment
  • Frequent social interaction



  • Richardson, United States Habibi Acquisitions Full time

    Job DescriptionJob DescriptionWe are a dynamic, fast-growing business development firm looking for a proactive and enthusiastic Customer Service Representative to forge impactful relationships with partners and improve prospective client volume. The Customer Service Representative will build relationships and assist the sales team to gain new customers...


  • Richardson, United States Associa Full time

    The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail,...


  • Richardson, Texas, United States Olive Burger Richardson Full time

    **Job Description:**Olive Burger Richardson in Richardson, TX is hiring a dedicated Customer Service Representative to provide exceptional customer service and support our team members.As a Customer Service Representative, you will be responsible for greeting customers, answering their questions, and ensuring quality on all orders. You will also manage cash...


  • Richardson, Texas, United States Smart AutoCare Full time

    At Smart AutoCare, we are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As the first point of contact for our clients, you will play a vital role in delivering exceptional customer experiences. Your strong communication skills, attention to detail, and problem-solving abilities will enable you...


  • Richardson, Texas, United States GEICO Full time

    Deliver Exceptional Customer ExperienceWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be the first point of contact for our customers, providing timely and effective resolutions to their inquiries and concerns.This is an excellent opportunity to...


  • Richardson, Texas, United States CVS Health Full time

    CVS Health is a dynamic and growing company that values its employees and customers. As a Retail Store Associate, you will have the opportunity to work in a fast-paced environment, interact with customers from diverse backgrounds, and develop your skills in customer service and sales.About the Role:This position involves working in a retail setting,...


  • Richardson, United States AT&T Full time

    This hybrid position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be Customer Service Representative, Customer Service, Sales, Technical Support, Sales Representative,...


  • Richardson, United States U-Haul Full time

    Location: 412 N Central Expwy, Richardson, Texas 75080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Richardson, United States FCCI Insurance Group Full time

    At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If...


  • Richardson, United States Lennox Full time

    Company Overview: WHO WE ARE: ADP (Advanced Distributor Products) is a Lennox International company and the #1 Producer of Residential Evaporator Coils in the USA. We are committed to providing quality solutions and true partnership to help our customers find matches that make their jobs and lives easier. ADP has been manufacturing products at our factory...


  • Richardson, United States FCCI Insurance Group Full time

    At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If...


  • Richardson, United States RadNet Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a RO...


  • Richardson, United States Geico - Government Employees Insurance Company Full time

    Experienced Bilingual (Spanish) Customer Service Representative-Dallas, TX - Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience 10% Bilingual Skill Differential! Increase your earning potential! $1,500 sign on bonus Customer Service Representative, Customer Service, Bilingual, Spanish, Representative, Experience, Retail,...


  • Richardson, United States Elite GI. Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors, educating...


  • Richardson, Texas, United States Willis Towers Watson Public Limited Company Full time

    About the RoleWe are seeking a highly skilled Seasonal Bilingual Benefits Customer Service Representative to join our team at Willis Towers Watson. As a key member of our customer service team, you will play a vital role in helping our client members navigate the enrollment process for their health care and/or pension plans.Your Key ResponsibilitiesIn this...


  • Richardson, United States Associa Full time

    The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable...


  • Richardson, Texas, United States Hat Creek Burger Company Full time

    About Our TeamWe are a team of dedicated professionals who strive to provide an exceptional experience for our customers. As a Cashier, you will join a dynamic team that values teamwork, integrity, and a positive attitude.Your role will involve greeting every customer, taking accurate customer orders on the Point of Sale machine, and providing excellent...


  • Richardson, Texas, United States Domino's Pizza LLC Full time

    About UsAt Domino's Pizza LLC, we are dedicated to providing our customers with a positive experience. As a Customer Service Rep, you will be the face of our company and play a crucial role in ensuring customer satisfaction.Key Responsibilities:Greet customers and provide them with a friendly, engaging experienceTake customer orders using our technology...


  • Richardson, Texas, United States Allied Universal® Full time

    About the Role:As a Call Center Agent with Allied Universal, you will be part of a team that fuels a culture that reflects in our communities and customers we serve. We are seeking a highly motivated and customer-focused individual to handle a high volume of inbound and outbound calls at our Service Assurance Center (SAC) in Richardson, TX.Schedule and...


  • Richardson, Texas, United States Massage Envy Full time

    **About Us**Park City Recreation and Keeping (PCRK) Group, a leading wellness provider, is seeking a motivated Sales Associate to join our team at Massage Envy in CityLine.We're looking for a results-driven individual who can drive sales growth through membership sales, service enhancements, and retail sales. As a key member of our front desk team, you'll be...