Application Support Analyst

1 month ago

Midland, United States Midland Memorial Hospital Full time

*This is an on-site position. Not remote eligible


The Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability, security, fault-tolerance, and operational continuity of the hospital’s applications, and all of the IT-dependent business functions for which they exist. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise.


SHIFT AND SCHEDULE

Full Time 8:00 a.m. - 5:00 p.m.

(On-Site position)

ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

  • Install, configure, support, and maintain software applications as assigned.
  • Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application.
  • Develop and maintain documentation of all application, database, interface, and associated services to facilitate the management, optimization, expansion, and troubleshooting of the hospital’s business applications.
  • Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
  • Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
  • Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
  • Research and recommend new technologies to facilitate the performance of the hospital’s business objectives.
  • Ensure that all software and associated workflows meet hospital and industry standards.
  • Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
  • Provide input to projects, training or information to individuals on tasks and projects which include a software component.
  • Analyze and resolve faults, including those of both major and minor impact to the hospital application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
  • Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
  • Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
  • Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
  • Perform maintenance activities in pursuit of all general responsibilities specific to position.
  • Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
  • Participate in projects at a level in accordance with respective job responsibilities.
  • Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
  • Complete tasks in a timely and effective manner as assigned.
  • Serve as subject matter expert on multiple department specific focus areas, as assigned by management.
  • Act as general support for hospital applications and acts as specialist support for large department, or multiple smaller departments, as assigned. Act as support coordinator for larger tasks and issues, as assigned.
  • Act as specialist support for large department, or multiple smaller departments, as assigned.
  • Act as support coordinator for larger tasks and issues, as assigned.
  • Coordinate service-line support on behalf of application support team for major issues or projects, as assigned.
  • Participate as a subject matter expert in assigned projects, successfully delivering on significant task loads with minimal management input.
  • Direct work team for project, as assigned by PM or manager.
  • Serve as project manager for application projects. • Investigate and recommend new
  • application solutions.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in relevant field, or equivalent experience, required.
  • Industry specific training required.
  • 4-10 years of experience as application support analyst required.
  • Industry specific associate-level or professional-level certification required, although significant relevant job experience may be substituted.
  • Demonstrated skillset in multiple relevant technologies \ applications required.
  • Demonstrated customer-service and communication skills required.
  • Demonstrated capability of delivering successful projects of a significant scale required.

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

  • Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

  • Application Support Analyst

    4 weeks ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligibleThe Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability,...

  • Application Support Analyst

    1 month ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligibleThe Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability,...

  • Application Support Analyst

    2 weeks ago

    Midland, TX, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligibleThe Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability,...

  • SCADA Programmer Analyst

    2 weeks ago

    Midland, United States Global Channel Management Full time

    SCADA Programmer Analyst needs 3 years of experience developing, deploying, and supporting SCADA systems an automation control systems SCADA Programmer Analyst requires: • Proficiency in one or more of the following SCADA platforms; WonderWare, Ignition, AutoSol (ACM), XSPOC • Proficiency in one or more of the following Firewall platforms; Cisco ASA,...

  • Clinical Informatics Analyst

    3 days ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • Investor Relations Analyst

    3 weeks ago

    Midland, United States Permian Resources , LLC Full time

    Job Description: Permian Resources (NYSE: PR) is currently seeking an Investor Relations ("IR") Analyst reporting to the Vice President of IR in Midland, Texas. The IR Analyst plays a pivotal part in managing and executing Investor Relations' efforts to improve the market's understanding of the company, strengthen relationships with sell-side analysts and...

  • Business Systems Analyst

    4 weeks ago

    Midland, Texas, United States MyMichigan Health Full time

    Job Summary:The Business Applications Analyst is a key member of the MyMichigan Health team, responsible for providing expert technical support and guidance to business stakeholders. This role requires a strong problem-solving skill set, excellent communication skills, and the ability to work effectively in a team environment.Key Responsibilities: Perform...

  • Senior IT Security Analyst

    4 weeks ago

    Midland, Texas, United States MyMichigan Health Full time

    Job Summary:The Senior IT Security Analyst will be responsible for assessing information risk, reporting on and facilitating remediation of identified vulnerabilities for IT security and IT risk across the health system.This role will manage the continuous protection of systems and information assets by contributing to or leading teams in the execution and...

  • Midland Memorial Hospital | Clinical Informatics Analyst | midland, tx

    3 days ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • Midland Memorial Hospital | Clinical Informatics Analyst | midland, tx

    3 days ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • IAM Business Analyst

    4 days ago

    Midland, United States SysMind Tech Full time

    Requirement: The Analyst will serve as a technical expert for requirements, design and implementation of Identity and Access Management systems and tools The analyst will also assess and evaluate integrations to provide resolution of complex system problems and meet evolving business and security needs This position will be responsible for understanding...

  • Seasonal Support Driver

    4 weeks ago

    Midland, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Business Development Analyst 1

    6 days ago

    Midland, United States Plains Full time

    Job Type:RegularPlains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins...

  • Field Laboratory Analyst

    1 month ago

    Midland, United States Imperative Chemical Partners Full time

    Imperative Chemical Partners has an immediate opening for a Field Laboratory Analyst in Midland, TX. If you are interested in joining a growing company with a proven track record of success, this is your opportunity.SUMMARYCollect samples and perform field analyses in accordance with established procedures for use in the proprietary Imperative laboratory...

  • Field Laboratory Analyst

    1 month ago

    midland, United States Imperative Chemical Partners Full time

    Imperative Chemical Partners has an immediate opening for a Field Laboratory Analyst in Midland, TX. If you are interested in joining a growing company with a proven track record of success, this is your opportunity.SUMMARYCollect samples and perform field analyses in accordance with established procedures for use in the proprietary Imperative laboratory...

  • Field Laboratory Analyst

    1 month ago

    Midland, United States Imperative Chemical Partners Full time

    Imperative Chemical Partners has an immediate opening for a Field Laboratory Analyst in Midland, TX. If you are interested in joining a growing company with a proven track record of success, this is your opportunity.SUMMARYCollect samples and perform field analyses in accordance with established procedures for use in the proprietary Imperative laboratory...

  • Field Laboratory Analyst

    1 month ago

    midland, United States Imperative Chemical Partners Full time

    Imperative Chemical Partners has an immediate opening for a Field Laboratory Analyst in Midland, TX. If you are interested in joining a growing company with a proven track record of success, this is your opportunity.SUMMARYCollect samples and perform field analyses in accordance with established procedures for use in the proprietary Imperative laboratory...

  • IT Support Specialist

    2 days ago

    Midland, United States ThompsonGas Full time

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change,...

  • Ramp Service Agent

    3 weeks ago

    Midland, United States Signature Flight Support Full time

    A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LST routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and excellent...

  • Lead Applications Engineer

    6 days ago

    Midland, United States Baker Hughes Holdings LLC Full time

    Lead Applications Engineer - Artificial Lift Are you passionate about providing complex technical solutions? Would you like the opportunity to work for oilfield services company? Join our world class Artificial Lift Team! Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our...