Healthcare Call Center Representative

3 weeks ago


Albany, United States Software Galaxy Systems, LLC Full time

Job Description:

  • Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance.
  • Knowledge of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. ESSENTIAL



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