Technical Support/Technician

4 weeks ago


Detroit, United States ICONMA Full time

· Provides Detroit powertrain technical support for service issues, concerns, or complaints related to technical service or service parts.

· Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers.

· Answer calls, emails and electronic tickets from dealer network, end-users, and internal customers regarding Detroit engine, transmission, and axle technical service or service parts related issues, concerns, or complaints.

· Assist internal and external customers in a professional, courteous, and timely manner.

· Utilize company documentation, literature, and database to provide technical support.

· Maintain call note logs with all pertinent information.

· Interpret data from Virtual Technician telematics and disseminate to end users.

· Communicate technical service concerns or emerging issues to management.

· Assure all Client Safety and Compliance guidelines are followed. This includes items involving Safety and Compliance related issues that are sent to the Compliance department.

· Refer more complex technical issues or concerns to appropriate party.

· Participate in cross functional projects and meetings.



  • Detroit, United States Amtec Enterprise - 2 Full time

    Job DescriptionJob DescriptionProvides powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers.Responsibilities•Answer...


  • Detroit, United States SPECTRAFORCE Full time

    Job Title: Special Exceptions - Eng (Technical Support)Duration: 6 Months Assignment Location: Detroit, MI 48239 Description: Provides Detroit powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic...


  • Detroit, United States SPECTRAFORCE Full time

    Job Title: Special Exceptions - Eng (Technical Support)Duration: 6 Months Assignment Location: Detroit, MI 48239 Description: Provides Detroit powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic...


  • Detroit, United States Rise Technical Recruitment Ltd Full time

    Field Service Technician (Remodeling/Commercial)$25 - $27 per hour + Days Based + Overtime + Expenses + Training + Progression + Medical + PTO + 401k + Excellent company benefitsRemote based in: Detroit, MI Are you a Field Service Technician from a Commercial, residential or construction background, looking to join a stable business offering a great work...


  • Detroit, United States GOODWILL INDUSTRIES OF GREATER DETROIT & SUBSIDIARIES Full time

    Description Do you have a passion for IT and for serving others? Goodwill of Greater Detroit turns 104 this year. Join us as we move into the next 100 years of building pathways to independence through personal development and the power of work. Your efforts across our social enterprises, which include education, manufacturing, retail, logistics and...


  • Detroit, United States Amtec Inc. Full time

    Provides powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers.Responsibilities•Answer calls, emails and electronic...


  • Detroit, United States Amtec Inc. Full time

    Provides powertrain technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers.Responsibilities•Answer calls, emails and electronic...


  • Detroit, United States STS Technical Services Remote Work Freelance Full time

    Job SummaryKalitta Air is seeking a dedicated Ground Support Mechanic Helper in Oscoda, Michigan. This role will assist mechanics in aircraft maintenance and repairs while adhering to safety protocols and maintaining a clean work environment.Essential Duties and Responsibilities Assist mechanics in the repair or alteration of aircraft articles and...


  • Detroit, United States Solugenix Full time

    Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hrDetroit, MIContract to possible hireJob ID 2024-9721Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Detroit, MI.Responsibilities:In-field technical...


  • Detroit, United States Solugenix Full time

    Desktop Support Specialist - Field Technician (Storm Support) $20/hr - $24/hrDetroit, MIContract to possible hireJob ID 2024-9721Solugenix is assisting a client in their search for a Desktop Support Specialist -Field Technician (Storm Support). This is a contract to possible hire opportunity based out of Detroit, MI.Responsibilities:In-field technical...


  • Detroit, United States XFER Communications, Inc. Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking a versatile and skilled individual to fill the role of Structured Cabling and IT Support Technician. In this role, the successful candidate will be responsible for providing onsite and remote support for a variety of technologies, encompassing both IT support and low voltage wiring tasks. This...

  • IT Technician

    16 hours ago


    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!Strategic Staffing Solutions is currently looking for an IT Technician for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Technician (SCADA Real-time Support) Location: Detroit, MI Hybrid schedule Duration: 12+ Months Role Type: W2 contract engagement Job...


  • Detroit, United States Nidec Minster Corporation Full time

    Job DescriptionJob DescriptionField Service TechnicianNidec Minster Corporation, the largest manufacturer of material forming presses in the United States has an immediate opening for a Field Service Technician. This person will be responsible for providing technical support and maintenance to assist customers with their Minster supplied equipment,...

  • Field Technician

    1 week ago


    Detroit, United States TeleWorld Solutions Inc Full time

    TeleWorld Solutions is seeking a Field Technician for our team! TeleWorld Solutions is a strategic wireless engineering and consulting firm offering network operators, OEMs and tower companies turnkey design, optimization, network dimensioning and deployment services. With the experience of hundreds of thousands of successful implementations, including...


  • Detroit, Michigan, United States ABBTECH Professional Resources, Inc. Full time

    1.Deployment Services: Encompasses a broad range of deployment requirements including Refresh (routine replacement of aged IT equipment) and deployment of devices specified in users' individual requests and Work Requests. The technical staff engaged in the deployment is required to work closely with the Client PMO (Program Management Office) to provide...


  • Detroit, Michigan, United States LandOLakes Full time

    Maintenance TechnicianSHIFT: 2:30 pm to 11:00 pmPAY: $29/hr.POSITION PURPOSE: This role is part of our Purina Animal Nutrition business helping our network of local cooperatives, independent dealers and other large retailers serve producers, and animal owners throughout the United States. Through industry -leading R&D and committed partnerships, we innovate...


  • Detroit, United States Force Building Services Full time

    Job DescriptionJob DescriptionDescription:Must reside in Detroit, Michigan AreaJob Opportunity: Mechanical Technician IAre you a skilled and adventurous technician with a knack for machinery and a passion for problem-solving? FORCE is seeking dedicated individuals to join our team as Mechanical Technicians I. If you're ready to take on exciting...


  • Detroit, Michigan, United States Talascend SL, LLC Full time

    *Talascend is currently seeking a Machine Repair Technician for an opportunity with our client located in Detroit, Michigan*Shift: 2nd shift (3pm-11:30pm; average 8-10 hours/day)Average hours per week is 58 hours (6 days a week, some Sundays)SUMMARY:As a Machine Repair Technician, you will be a vital part of our team, responsible for ensuring the optimal...


  • Detroit, United States McLaren USA Full time

    Dept: Pharmacy Location: Detroit, Farmington Hills, and Troy positions available Hours per pay period: Full time Schedule: Day Shifts, 8 hour shift Sign On Bonus- $5,000 Position Summary: Provides distributive pharmacy services and technical support for the Pharmacist. Under the direction and final check of a licensed Pharmacist prepares, packages and labels...


  • Detroit, United States Sigma Inc Full time

    ASC-27128- Certified Surgical Technician - Detroit, MI - 13 Weeks Contract Sigma Healthcare team is currently looking for Certified Surgical Technician to work onsite in Detroit. Shift : 07:00 AM - 17:30 PM Job Responsibilities : Demonstrates necessary practical, technical, or specialized skills required for the role of the surgical technician in...