NOC Technician

NOC Technician:

The Select Group is looking for a NOC Technician for one of their top telecommunication clients. This is going to be a long-term contract, located in Austin, TX. The shift will be Sunday – Wednesday, 12:30 pm – 11:00 pm CST.

NOC Technician Requirements:

• Prior Networking experience - experience working in a NOC environment
• Telecom/Internet Service Provider experience (highly preferred)
• Strong Networking knowledge:
• Cisco-based commands
• OSI Model
• Routing protocols
• High speed data, digital video, VOD, switch, LAN/WAN networking
• Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
• Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
• Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems

Nice to Have Skills:

• CCNA or Network+ Certification (highly preferred)
• Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
• Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
• Understanding of fault isolation and troubleshooting

NOC Technician Responsibilities:

• Plans and implements enterprise networks and related hardware and software.
• Designs and documents network architecture.
• Performs assessments on existing technologies to determine performance and capacity gaps.
• Establishes security (firewalls, intrusion detection), connectivity and access parameters.
• Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
• Programs routers and switches. Implements communications technologies (data or voice).
• Manages network services from planning phase through implementation.