NOC Technician

3 weeks ago

Austin, United States The Select Group Full time

NOC Technician:

The Select Group is looking for a NOC Technician for one of their top telecommunication clients. This is going to be a long-term contract, located in Austin, TX. The shift will be Sunday Wednesday, 12:30 pm 11:00 pm CST.

NOC Technician Requirements:

  • Prior Networking experience - experience working in a NOC environment
  • Telecom/Internet Service Provider experience (highly preferred)
  • Strong Networking knowledge:
  • Cisco-based commands
  • OSI Model
  • Routing protocols
  • High speed data, digital video, VOD, switch, LAN/WAN networking
  • Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
  • Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
  • Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems

Nice to Have Skills:

  • CCNA or Network+ Certification (highly preferred)
  • Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
  • Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
  • Understanding of fault isolation and troubleshooting

NOC Technician Responsibilities:

  • Plans and implements enterprise networks and related hardware and software.
  • Designs and documents network architecture.
  • Performs assessments on existing technologies to determine performance and capacity gaps.
  • Establishes security (firewalls, intrusion detection), connectivity and access parameters.
  • Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
  • Programs routers and switches. Implements communications technologies (data or voice).
  • Manages network services from planning phase through implementation.

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