Manager, Front Store Systems Modernization

5 days ago

Woonsocket, United States CVS Health Full time

Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.


**This is a hybrid role based out of Woonsocket, RI. The individual in this role will be expected to work out of the Woonsocket, RI office three times per week.**


Position Summary

The Manager of Front Store Systems Modernization is pivotal in driving the adoption of cutting-edge technology solutions, optimizing front store operations, and delivering an enhanced and seamless customer experience. As a Manager of Front Store Systems Modernization, you will lead and oversee the modernization and implementation of technology solutions in the front store area of a retail setting. Key responsibilities include developing a comprehensive technology strategy for the front store and aligning it with the overall business objectives and customer experience goals. Your role will involve planning and executing technology modernization projects, which may include complete redesigns of office systems, inventory management, and product flow applications.


This role will work with technology vendors and suppliers to evaluate and select the most suitable solutions for the front store's needs. Managing vendor relationships and negotiating contracts will be part of your responsibilities. You'll be responsible for managing the budget allocated to front store technology modernization projects, ensuring cost-effective and timely implementations. Your job will involve collaborating with various teams, such as store operations, IT, marketing, and customer service, to ensure seamless integration and successful adoption of new technology solutions. You'll provide training and support tools for front store staff to ensure they are proficient in using new technology solutions and can deliver a smooth customer experience.


Primary Job Duties & Responsibilities:

Project Management

  • Own the development and execution of a prioritized technology roadmap, achieving the company’s ambitions, including changes in products, policies and/or processes across our ecosystem
  • Leads development and implementation of new technology enhancements, including the creation of requirement documents and leading meetings with key partners across the company
  • Collaborate effectively and identify key stakeholders in projects including Retail Operations, IT, Inventory Operations, Logistics, Finance, and other business owners to ensure the right partners are engaged
  • Regularly provide recommendations and updates to leadership regarding the FS Systems Modernization roadmap
  • Aligns the team to establish, update, and maintain a clear set of actions across retail, including interdependencies required to accomplish overarching goals.
  • Applies a growth mindset when identifying new projects that will impact the colleague and customer experience positively
  • Employ strategic thinking and proactive action when developing projects, proficiently identifying potential risks and challenges in advance to ensure projects remain on track and are delivered on schedule


Strategic Planning

  • Own the continuous improvement or programs and processes that drive service and productivity improvement in our retail locations and further reduce time spent on day-to-day activities
  • Demonstrates agility to be able to quickly pivot project goals to meet the business needs
  • Exhibits a sense of urgency when dealing with issues that may occur that could potentially put the project timelines at risk
  • Leads and participates in meetings/calls with corporate partners and retail executives
  • Strategizes, and ultimately owns, the coordination, best practices and execution of operations strategy and FS experience
  • Creates robust strategies under the guidance of the Senior Manager


Stakeholder Influence and Change Management

  • Drives change agility in self, team, and network
  • Fully embraces organizational improvement initiatives, acting as a change agent with one’s own team and peers and partners
  • Leverages a results-oriented mindset, using metrics to monitor improvements
  • Provides both constructive and appreciative feedback on ideas and key initiative
  • Look for ways to break through implementation barriers rather than be impeded by them
  • Develop and manage a standardized set of views that are used to internally monitor macro-level trends and key drivers of each


Required Qualifications

  • 5+ years of experience working in retail, or in similar model.
  • 5+ years of experience demonstrating ability to think strategically and develop long-term plans that align with the organization's goals and objectives.
  • 5+ years of experience leading project management experience leading from inception to end of project launch.
  • 5+ years of experience launching creating technology solutions in a fast-paced environment (retail launch experience a plus).
  • Demonstrates a high level of emotional intelligence
  • Proven track record of high performance
  • Advanced skills using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Regular and reliable attendance
  • Any additional tasks as directed by supervisor or manager
  • Occasional travel, up to 25%, may be required based on the needs of the business
  • Possess strong interpersonal and communication skills to effectively influence and collaborate with team members and key stakeholders to achieve desired outcomes
  • Proficiency in using the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Adaptability to work effectively in a hybrid work environment, which may include both remote and in-office work, while maintaining high productivity and communication standards


Preferred Qualifications

  • 8+ years of experience working in retail, or in similar model.
  • 8+ years of experience demonstrating the ability to think strategically and develop long-term plans that align with the organization's goals and objectives.
  • 8+ years creating insight presentations from the synthesized data that has a strong narrative and critical recommendations with both strengths and opportunities.
  • 8+ years of experience leveraging strong communication skills to effectively influence and collaborate with team members and key stakeholders to achieve desired outcomes.
  • 8+ years of experience leading project management experience leading from inception to end of project launch.
  • 8+ years of experience launching creating technology solutions in a fast-paced environment (retail launch experience a plus)


Education

Bachelor’s degree or equivalent relevant experience

  • Retail Systems Modernization Manager

    2 weeks ago

    Woonsocket, Rhode Island, United States CVS Health Full time

    Job SummaryWe are seeking an experienced Retail Systems Modernization Manager to join our team at CVS Health. As a key member of our digital transformation team, you will drive the adoption of innovative technology solutions, optimize front store operations, and deliver an exceptional customer experience.In this role, you will lead and oversee the...

  • Front Store Web Development Manager

    2 weeks ago

    Woonsocket, Rhode Island, United States CVS Health Full time

    About the RoleThis Principal Engineer I position requires a highly skilled individual to lead our Front Store web development efforts. As a key member of our technical team, you will be responsible for driving technical decisions, mentoring team members, and ensuring the delivery of exceptional user experiences. You will have the opportunity to work with...

  • Front End Mechanic Specialist

    1 week ago

    Woonsocket, Rhode Island, United States Zippy Auto Repair Full time

    About the RoleZippy Auto Repair is a busy shop in Woonsocket, RI looking for a qualified Front End Mechanic Specialist. The ideal candidate will have experience working on vehicles with front end issues, brakes, and other systems. Key ResponsibilitiesThis is a full-time position requiring the ability to perform a variety of tasks including:Repairing and...

  • Front End Development Specialist

    2 weeks ago

    Woonsocket, Rhode Island, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Front End Developer to join our team. This individual will be responsible for assisting with multiple portions of projects and working closely with designers, developers, business stakeholders, and data scientists to ensure success and cohesiveness. Key responsibilities include creating user-facing components of...

  • Front-End Architect

    2 weeks ago

    Woonsocket, Rhode Island, United States Trident Consulting Full time

    We are seeking an experienced Senior JavaScript React Developer to join our client's team in the United States, specifically in Woonsocket, RI. This is a contract position with an estimated salary of $120,000 - $180,000 per year.About the RoleAs a highly skilled Senior JavaScript React Developer, you will be responsible for designing and implementing complex...

  • React JS Developer

    2 weeks ago

    Woonsocket, United States Diverse Lynx Full time

    Role name: Location: Type React JS Developer Woonsocket, RI Contract Role Description: Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object modelThorough understanding of React.js and its core principlesExperience with popular React.js workflows (such as Flux or Redux)Knowledge of isomorphic React is a plusFamiliarity with...

  • JavaScript Application Specialist

    7 days ago

    Woonsocket, Rhode Island, United States Diverse Lynx Full time

    Job DescriptionDiverse Lynx LLC is seeking a highly skilled JavaScript Application Specialist to join our team in Woonsocket, RI. As a key member of our software development team, you will be responsible for designing, developing, and testing high-quality front-end applications using React.js. Your expertise in front-end development will enable you to create...

  • Store Production Team Member

    6 months ago

    Woonsocket, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Store Production Team Member Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We...

  • Store Production Team Member

    4 weeks ago

    Woonsocket, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Store Production Team MemberWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Senior Frontend Engineer

    7 days ago

    Woonsocket, Rhode Island, United States Diverse Lynx Full time

    Diverse Lynx LLC is an Equal Employment Opportunity employer, committed to fostering a diverse and inclusive workforce. We are seeking a highly skilled Senior Frontend Engineer to join our team in Woonsocket, RI. The successful candidate will be responsible for developing new user-facing features using React.js, building reusable components and front-end...

  • Savers / Value Village Careers - Retail Store Associate

    7 months ago

    Woonsocket, United States Savers Thrifts Stores Full time

    Description Position at Savers / Value Village Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...

  • Senior Web Development Expert

    7 days ago

    Woonsocket, Rhode Island, United States Trident Consulting Full time

    Trident Consulting is an award-winning IT staffing company founded in 2005. We specialize in placing high-quality technology professionals in contract and full-time roles, including this Senior JavaScript React Developer position.The ideal candidate will have a strong background in front-end development and experience working with modern frameworks such as...

  • High-Level Java Software Engineer

    2 weeks ago

    Woonsocket, Rhode Island, United States Insight Global Full time

    About the Role">We are seeking an experienced Senior Java Developer to join our team at a large healthcare company. The ideal candidate will have a strong background in Java development, with experience building, testing, and deploying microservices and APIs.">Key Responsibilities">">Building, testing, and deploying microservices and APIs">Modernizing...

  • Retail Manager

    2 months ago

    Woonsocket, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Retail Manager Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Auto Service Manager

    1 week ago

    Woonsocket, Rhode Island, United States Monro Auto Service and Tire Centers Full time

    Job OverviewWe are seeking a highly skilled and motivated Store Manager to lead our team at Monro Auto Service and Tire Centers. As a Store Manager, you will be responsible for providing exceptional customer service, managing day-to-day operations, and driving sales growth.About the RoleThe ideal candidate will have prior experience in a retail or sales...

  • Software Engineer Lead

    3 weeks ago

    Woonsocket, Rhode Island, United States CVS Health Full time

    Company OverviewCVS Health is a leading healthcare provider dedicated to delivering exceptional patient care and improving health outcomes. We strive to create a work environment that fosters collaboration, innovation, and continuous learning.SalaryThe estimated salary for this role is $145,000 - $275,000 per year, depending on experience and...

  • Senior Java Developer

    2 weeks ago

    Woonsocket, Rhode Island, United States Insight Global Full time

    About Insight Global">Insight Global is a leading provider of IT and finance professionals, partnering with companies to deliver high-quality talent on demand. We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.">Job Opportunity">We are seeking an experienced Senior Java...

  • Product Manager

    4 weeks ago

    Woonsocket, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionThe Consumer Experience Manager will lead a data-driven approach to product development, driving growth and enhancing the customer experience across the Store Brand portfolio. Reporting to the Director of Consumer Experience and Innovation, this leadership role will oversee the end-to-end management of consumer insights...

  • Senior Big Data Engineer

    2 weeks ago

    Woonsocket, Rhode Island, United States CVS Health Full time

    Job DescriptionWe are looking for a Senior Big Data Engineer to join our team at CVS Health. In this role, you will be responsible for designing, developing, and deploying large-scale data processing systems using modern technologies such as Hadoop, Spark, and NoSQL databases.

  • Linux/Unix Systems Administrator

    5 months ago

    Woonsocket, United States Saxon Global Full time

    Job Description: The Linux/Unix Systems Administrator will join our talented Enterprise Information Technology Services Division (EITS). The primary responsibilities include installing, upgrading, and patching operating systems;installing and configuring virtual servers; assisting with the configuration / maintenance of RAID / SAN / storage units; performing...