HVAC/R Field Service Technician

3 weeks ago


Washington, United States PEAK Technical Staffing USA Full time

Our client is a privately owned, global manufacturer of highly efficient temperature and humidity management products and solutions. Our client engineers a full line of precision air conditioners, air handlers, ultrasonic humidifiers, desiccant dehumidifiers and custom solutions, specifically for industrial, commercial and mission critical applications.


Job Summary:

  • Must possess or be able to develop subject matter expertise of Precision Cooling and Ultrasonic Humidification products.
  • The technician must possess a strong aptitude to master new product technologies, electrical schematics, and product/controls integration.
  • Must reliably provide Factory Authorized Services including Start-up, Basic Product training, Commissioning Assistance, Preventive Maintenance, Diagnostic, Break/fix and Client interface.
  • Must possess and consistently demonstrate a strong work ethic and excellent time management, customer service, computer, verbal and writing skills.
  • The technician must accurately report all quality assurance, installation and application deficiencies affecting warranty or unit performance.


Essential Duties:

  • Provide technical support via phone when not scheduled for service
  • Coordinate status of all service activity with Field Service Coordinators
  • Review in advance any technical information required for scheduled service
  • Minimize costs to the company from service and warranty transactions
  • Thoroughly document all service activity and promptly submit all reports
  • Provide follow-up documentation to customers from site visits for start-up, warranty, and performance evaluations
  • Report all expenses accurately and promptly
  • Maintain vehicle inventory as necessary
  • Available for overtime and off hour assignments
  • Available for travel as assigned
  • Attend Product Training sessions as assigned
  • Other duties as assigned


Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Ideal Candidate Requirements:10 years (Required)

  • Journeyman License (Required)
  • EPA Type II (Required)
  • OSHA 10 (Required)



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