Audio Visual Specialist

Found in: Appcast US C2 - 1 week ago

Washington, United States Insight Global Full time

Must Haves

  • Experience with installing AV equipment for conference rooms and/or corporate spaces.
  • Professional experience with Audio Visual Technologies and Systems, including navigation of Microsoft Surface Hubs, Avocor Smart Boards and Crestron AV systems.
  • Experience with Microsoft 365 products including Microsoft Teams in support of Cloud-based enterprise telephony and Unified Communications.
  • Ability to troubleshoot and resolve technical issues and train end users on technology solutions.
  • Well versed with Telephony Systems, including installation and monitoring of Teams Telephone handset.
  • U.S Citizen
  • Eligible for Public Trust Clearance


Day to Day


  • Perform daily inspection of all TSI Conference Rooms, ensuring all systems are operational.
  • Monitor incoming and requests for assistance with AV setups via Ivanti Ticketing System.
  • Disburse and retrieve scheduled AV Mobile Resources such as Microsoft Surface Hubs and Avocor Interactive Display Units.
  • Assist Classroom Instructors with direct basic instructions on the daily use of the AV Units.
  • Perform conference room setup of table and chairs in the specified configuration. Creating a Visio drawing of the room configuration for all scheduled setups.
  • Perform programming and repairs to agency owned Crestron AV equipment.
  • Perform and routine cleaning of all TSI conference rooms, providing a daily log displaying that day and time the inspections were done.
  • Perform and routine cleaning of audio and video equipment.
  • Diagnose and resolve media system problems in classrooms.
  • Serve as onsite POC for Quarterly Maintenance of all TSI Conference Room Systems.
  • Serve as POC on all new installations of AV equipment.
  • Maintain inventories of audio-visual backup devices.
  • Maintain all AV and Interactive display units and perform upgrades in firmware and patches weekly. Provide a weekly report of all equipment and system statuses.
  • Create programming documentation within Teams to keep the Enterprise Telecommunication staff updated on all settings and programming.

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