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Audio Visual Technician

4 months ago

San Francisco, United States Tucker Parker Smith Group (TPS Group) Full time

IT Support Specialist (AV Technician)

Location: San Francisco,

8 Month Assignment (Potential to extend)

Pay Rate: $37.41/hr.


On behalf of our client, one of the largest ridesharing companies in the US. We are seeking an experienced IT Support Specialist to join their dynamic team at the San Francisco HQ office. The ideal candidate will have extensive experience in a fast-paced, high-growth environment, and will be comfortable working as part of a large, distributed team supporting IT operations both at the San Francisco headquarters and remote offices nationwide.



Key Responsibilities:

  • Troubleshoot hardware and software issues with Apple products, including desktop and laptop hardware.
  • Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze).
  • Support and assist employees with AV systems, both onsite and remote, including CFM Hangouts, projectors, audio, and video conferencing.
  • Create accounts for new hires and deploy software to end-users.
  • Respond to support requests in the IT Helpdesk both in person and via a ticketing system.
  • Manage inventory for hardware and software.


Qualifications:

  • 2-3+ years of experience in IT support roles.
  • Basic networking skills, including an understanding of servers, switches, WiFi, etc.
  • Knowledge of administration of Apple computer products using enterprise management tools.
  • Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence.
  • Strong OS X and Mac hardware troubleshooting experience.



Please submit a copy of your resume in Word or PDF Format to be considered.