Business Transformation Manager

4 weeks ago

Cary, United States 24 Seven Talent Full time

***NOTE: Candidates must be in the Raleigh/Cary, North Carolina area ***


Our client in the water treatment business currently has an opening for a Loyalty Transformation Manager to join their Pool business. This role will be responsible for transforming & optimizing the operations that drive our industry-leading loyalty experience while executing upon the program strategy and transformation plan. Partnering closely with internal stakeholders and external vendors, this role will transform the operations of our loyalty programs by leveraging robust, streamlined and automated processes. They will be accountable for executing program transformational roadmaps while using quantitative and qualitative data to help guide and enhance short-term and long-term operational execution within our loyalty and customer marketing programs.



Key Responsibilities / Essential Functions:


  • Collaborate with key loyalty program stakeholders to align objectives, secure resources, and execute upon the vision for change throughout loyalty program operations.


  • Implement and execute upon transformation plans, driving and documenting progress while mitigating risks and adjusting strategies as needed to ensure successful and timely implementation.


  • Identify opportunities for digital process improvement and technology adoption while fostering a culture of continuous improvement and optimization within loyalty program operations.


  • Curate and execute upon the transformational roadmap for the loyalty program via optimization of programmatic workflows and refinement of procedures to enhance efficiency, reduce costs, and deliver better customer experiences.


  • Identify and execute upon opportunities for technology adoption including the leveraging of best-in-class digital tools and emerging technologies to automate tasks, enhance accuracy and maximize operational effectiveness.


  • Partner with development teams and Martech vendors to drive execution of transformation initiatives and optimization of program operations.


  • Maintain an exceedingly high level of organization with exceptional follow-through; creating and executing against accurate project timelines while ensuring team and stakeholder tasks are successfully completed within the confines of time-bound assignments.


Education and Experience


  • BS or BA degree required
  • 5+ years in program management or project management with a proven track record of meeting and exceeding targets (B2B experience preferred)
  • Knowledge and expertise in Salesforce and/or Martech platforms
  • Proven record of driving execution of transformational activities in collaborative, cross-functional business environments.
  • Demonstrated preference for working in a collaborative, cross-team capacity. This role requires working across functions; constantly interacting with teammates.
  • Experience with onboarding and/or transforming large Martech platforms with multiple stakeholders.
  • exceptional ability to manage execution of multiple time-bound projects within short-term and long-term time horizons.



Skills and Competencies


  • Exceptional project management, communication, and presentation skills


  • Self-motivated and results-oriented with a refined sense of urgency


  • Successful working in teams to own execution of transformational activities


  • Strong business acumen with proven strategic problem-solving experience


  • Experience in driving execution of complex projects with multiple resources and stakeholders


  • Ability to navigate a fast-paced, complex organization and earn advocacy among collaborating teams and stakeholders


  • Proven organizational and time management skills


  • Proven ability to work under pressure and manage many tasks simultaneously


  • Have a fail fast, learn quick mindset to drive execution of continuous improvement


  • Advanced proficiency with technology tools, especially Microsoft Office & MS Project

  • Director, Agile Transformation and Enablement

    1 week ago

    Cary, United States MetLife Full time

    Role Value Proposition: As a member of MetLifes Global Agile Enablement team (Global Lean-Agile Center of Excellence), you will help accelerate the next phase of MetLifes Agile Transformation! Our team provides a leadership role in the Enterprise evolution towards improved agility. We are looking for a people leader and transformation engagement lead that...

  • Digital Transformation Technology Architect

    3 weeks ago

    Cary, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionSupervises the installation, configuration, and support to a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Recommends equipment improvement or replacement.The Georgia Tech Research Institute seeks a highly skilled and experienced Technology Architect to join our Digital...

  • Digital Transformation Technology Architect

    3 weeks ago

    Cary, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionSupervises the installation, configuration, and support to a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Recommends equipment improvement or replacement.The Georgia Tech Research Institute seeks a highly skilled and experienced Technology Architect to join our Digital...

  • Business Analyst

    2 months ago

    Cary, United States IT Automation LLC Full time

    Business Analyst (Multiple Positions with National Placement out of Wake County NC).This position is within the Data & Analytics group with our close partner in Financial and Retail Banking domain and the team is specifically looking for Data Lake experience. The project objective is to deliver business insights through advanced analytics and reporting on...

  • Business Analyst

    2 months ago

    Cary, North Carolina, United States IT Automation LLC Full time

    Business Analyst (Multiple Positions with National Placement out of Wake County NC).This position is within the Data & Analytics group with our close partner in Financial and Retail Banking domain and the team is specifically looking for Data Lake experience. The project objective is to deliver business insights through advanced analytics and reporting on...

  • Senior Account Manager-Business Sls

    2 weeks ago

    Cary, United States Verizon Full time

    Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our...

  • Senior Account Manager-Business Sls

    2 weeks ago

    Cary, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Senior Manager, Applications Management

    1 week ago

    Cary, United States Blackbaud Full time

    Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Our culture is...

  • Senior Manager, Applications Management

    2 weeks ago

    Cary, United States Blackbaud Full time

    Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Our culture is...

  • Senior Account Manager-Business Sls

    2 weeks ago

    Cary, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Senior Account Manager-Business Sls

    3 weeks ago

    Cary, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Senior Account Manager-Business Sls

    1 week ago

    Cary, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Business Owner

    2 months ago

    Cary, United States eTeam Full time

    The Business Consultant Principal leads teams to help CUSTOMERs customers understand and quantify the business value of their investment. This role works directly with customers, articulating to Senior Management on how CUSTOMER can fuel their business change including building and/or presenting compelling business cases and quantifying benefits for their...

  • Business Owner

    1 week ago

    Cary, United States eTeam Full time

    The Business Consultant Principal leads teams to help CUSTOMERs customers understand and quantify the business value of their investment. This role works directly with customers, articulating to Senior Management on how CUSTOMER can fuel their business change including building and/or presenting compelling business cases and quantifying benefits for their...

  • Manager, Business Operations

    1 week ago

    Cary, United States McKesson Full time

    The Manager, Business Operations is responsible for developing and maintaining an organization with a passion for innovation, quality improvement, operational excellence, and customer service. Reporting to the Sr Director, Rare Disease, the Manager s Business Operations, Operations, Manager, Continuous Improvement, Business, Customer Service, Business...

  • Sr. SAP Technical Project Manager

    3 weeks ago

    Cary, United States Genius Business Solutions Full time

    Job DescriptionJob Description Sr. SAP Technical Project Manager | Cary, NC / Malvern, PA | 12+ months. Work you'll do/Responsibilities: Must have 10+ years of experience in at least 1 module in order of priority CS, SD, MM or PP Must have strong communication skills Must have last few years working as a lead or project manager 15+ years of consulting...

  • Bayer Crop Science Business Development Manager, Digital Pest Ma

    4 days ago

    Cary, United States TEPHRA Full time

    Description: JJob Description: The primary responsibilities of this role, Business Development Manager, Digital Pest Management for the Midwest Area, are to: •Develop national and regional sales plans and execute successfully and in line with business and budget expectation(s) •Direct Lead generation: Engage in industry events and activities, such as...

  • Business Analytics Leader

    2 months ago

    Cary, United States eTeam Full time

    Business Analytics leader with capable business acumen to do the following tasks until we can hire someone: Lead Business Analytics for the Organization Generate Monthly Reports and Dashboards in Tableau Create New Tableau Reports and Dashboards at direction of CFO Articulate Key KPI Month over Month Movements to Senior Staff and CFO. Provide...

  • Business Analytics Leader

    1 week ago

    Cary, United States eTeam Full time

    Business Analytics leader with capable business acumen to do the following tasks until we can hire someone: Lead Business Analytics for the Organization Generate Monthly Reports and Dashboards in Tableau Create New Tableau Reports and Dashboards at direction of CFO Articulate Key KPI Month over Month Movements to Senior Staff and CFO. Provide...

  • Senior Business Consultant

    2 months ago

    Cary, United States e-EMPHASYS TECHNOLOGIES INC Full time

    Job DescriptionJob DescriptionAbout UsWe are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental...