Affordable HOA Portfolio Manager
Found in: Appcast US C2 - 2 weeks ago
Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.
• Conduct regular calls with owners regarding their properties
• Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls
• Negotiate lease terms and facilitate timely lease renewals
• Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to
• Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
• Inspect newly constructed units and create punchlists for the Construction Team to complete before unit deemed ready to rent
• Inspect vacated units to verify they are ready to become available for a new tenant to lease
• Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders
• File and track insurance claims when necessary in coordination with Maintenance Team
• Produce and distribute reports as needed
• Maintain records related to each property per company policies and procedures
• Other duties as assigned
Qualifications:
• Experience in property management or the property management industry preferred
• Experience using PropertyWare or similar property management software
• High-school diploma or equivalent
• Must be customer service oriented
• Possess excellent writing and speaking skills
• Must be highly organized, efficient and able to properly prioritize multiple tasks
• Possess a professional appearance and a polite demeanor appropriate for a representative of the company
• Able to develop and maintain effective and cooperative working relationships with others
• Proficiency in Microsoft Office Suite
• Possess reliable personal transportation, a valid driver’s license, and acceptable driving record
• Able to prove coverage of at least the state required minimum of auto liability insurance
• Maintain an exemplary record of attendance and punctuality
• Able to perform the essential functions of the position, with or without a reasonable accommodation
Portfolio Manager Job Description
2 of 2
Essential Functions:
• Able to identify when something is wrong or is likely to go wrong
• Able to apply general rules to specific problems to produce answers that make sense
• Able to come up with a number of possible solutions to a problem
• Able to read and understand information and ideas presented in writing
• Able to listen and understand information and ideas through spoken words and sentences
• Able to effectively communicate information and ideas when speaking so that others understand
• Able to effectively communicate information and ideas in writing so others will understand
• Able to speak clearly so others understand
• Able to identify and understand the speech of another person
• Able to see details at close range
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