HOA Affordable Portfolio Manager

2 weeks ago

Jacksonville, United States BGSF Full time

Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.

•Conduct regular calls with owners regarding their properties

•Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls

•Negotiate lease terms and facilitate timely lease renewals

•Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to

•Coordinate with HOA, when applicable, regarding posting notices and regulation compliance

•Inspect newly constructed units and create punchiest for the Construction Team to complete before unit deemed ready to rent

•Inspect vacated units to verify they are ready to become available for a new tenant to lease

•Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders

•File and track insurance claims when necessary in coordination with Maintenance Team

•Produce and distribute reports as needed

•Maintain records related to each property per company policies and procedures

•Other duties as assigned

Qualifications:

•Experience in property management or the property management industry preferred

•Experience using PropertyWare or similar property management software

•High-school diploma or equivalent

•Must be customer service oriented

•Possess excellent writing and speaking skills

•Must be highly organized, efficient and able to properly prioritize multiple tasks

•Possess a professional appearance and a polite demeanor appropriate for a representative of the company

•Able to develop and maintain effective and cooperative working relationships with others

•Proficiency in Microsoft Office Suite

•Possess reliable personal transportation, a valid driver's license, and acceptable driving record

•Able to prove coverage of at least the state required minimum of auto liability insurance

•Maintain an exemplary record of attendance and punctuality

•Able to perform the essential functions of the position, with or without a reasonable accommodation

Portfolio Manager Job Description

2 of 2

Essential Functions:

•Able to identify when something is wrong or is likely to go wrong

•Able to apply general rules to specific problems to produce answers that make sense

•Able to come up with a number of possible solutions to a problem

•Able to read and understand information and ideas presented in writing

•Able to listen and understand information and ideas through spoken words and sentences

•Able to effectively communicate information and ideas when speaking so that others understand

•Able to effectively communicate information and ideas in writing so others will understand

•Able to speak clearly so others understand

•Able to identify and understand the speech of another person

•Able to see details at close range

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