General Manager

2 weeks ago


Mountain Brook, United States Grand Bohemian Hotel Mountain Brook Full time

AN INSPIRING CAREER AWAITS YOU

The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired

Our Grand Performers Receive Many Benefits Including:

  • Marriott Employee Discounts Worldwide
  • Competitive Wage & Discretionary Bonus Program
  • Medical, Dental, Vision Insurance
  • Company-Sponsored Life Insurance
  • Short & Long-Term Disability Insurance
  • Pet Insurance
  • Tuition Reimbursement Program
  • 401(K) with Discretionary Company Matching Contributions
  • Employee Assistance Program


JOB SUMMARY

The purpose of this position is to successfully execute the operational strategy through sound leadership of all hotel activities in alignment with the mission, core values, standards, and goals established by the company.

CORE RESPONSIBILITIES

  • Achieve or exceed financial results (GOP, Revenue, and Flow-Through)
  • Prepare location specific annual budget with appropriate department heads to align operational needs
  • Lead execution of Food & Beverage strategies, execution & community presence to achieve revenue targets.
  • Monitor sales & top-line revenues to achieve targets. Adjust operational expenses to achieve flow.
  • Manage departmental labor & expenses
  • Adherence to protocol, close monitoring, and approval of purchase orders, accurate monthly forecasting.
  • Direct and coordinate operational activities of all departments in an effort to affect operational efficiency.
  • Achieve guest satisfaction targets
  • Ensuring brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team as necessary.
  • Directing and coordinating Engineering discipline in order to preserve and protect assets.
  • Directing and coordinating Rooms division objectives, standards, and activities in order to achieve service levels.
  • Achieve cultural alignment, engagement & retention targets
  • Ensure and enforce workplace safety and risk management protocols.
  • Serve as leader of the Crisis Management Team
  • Active participant and attendee per Kessler Meeting protocol
  • Contribute content for the creation of the Kessler Connection
  • Attend and ensure proper facilitation of Stand-Up
  • Contribute content for the Kessler Exchange location specific page
  • Member of Executive Board (GM, DHR, Controller)
  • Active participant and attendee of all Grand Performer Events
  • Community relations
  • Embody the personality of the hotel in alignment with the company’s vision and strategic direction.
  • Communicate to third parties with appropriate discretion through proper protocols.
  • Establish appropriate presence in community aligned with sales, F&B, and relevant community/industry issues.
  • Attend all Kessler Cares Community Involvement Events & Corporate Initiatives


MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Business or related training equivalent - required
  • Minimum of 7+ years of relevant work experience in similar title and scope of responsibility – required
  • Extensive experience in hotel operations - preferred
  • Hospitality industry experience – required
  • Luxury brand experience – preferred
  • Similar size organization – preferred
  • Fast-paced / entrepreneurial / high change / growing company – preferred
  • Licenses / Certifications: Valid driver’s license – required


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