Manager, AVOD Content Operations

3 days ago

Los Angeles, United States Samsung TV Plus Full time

DESCRIPTION

The Samsung global services team is responsible for driving Smart TV and mobile services businesses by building intelligent, integrated, cross-platform services that delight and entertain users.


Samsung TV Plus is Samsung’s direct-to-consumer OTT video service featuring ad-supported linear channels and ad-supported VOD. In the US, TV Plus launched in April 2018 and is currently available on 2016-25 model Samsung Smart TVs, featured refrigerators and most Galaxy mobile devices.


As the Manager of AVOD Content Operations, you will be responsible for day-to-day operations of the asset management team both local and off-shore. This includes helping to define and improve workflows to support rapid asset and device expansions, as well as helping implement new VOD functionalities to accommodate a rapid increase in volume. TV Plus is in the midst of an exciting period of growth and development, and seeks an experienced manager who will drive execution during this critical phase. This is currently a hybrid in office/remote position.


KEY RESPONSIBILITIES

  • Define and lead all procedures and workflows for the VOD asset management team, from content ingest to platforms distribution.
  • Lead operation efforts with product, business development, engineering and post production vendors on delivery timelines and output capacities to support linear FAST channels.
  • Manage off-shore teams across the world, including Mexico, India and/or Poland.
  • Execute a live VOD roadmap to scale the existing service, as well as continuously look for ways to improve processes and increase speed and quality of output.
  • Handle inquiries from licensors, engineering teams and FAST playout partners, including investigating and resolving material rejections.
  • Research availability of materials needed to service business requests within provided timeline, including time sensitive launches per contractual terms.
  • Manage and grow the asset management team as needed.


QUALIFICATIONS

  • 6+ years of experience in asset management roles at a video platform provider
  • 3+ years of managing both projects and teams
  • Solid knowledge of best practices and trends on AVOD ecosystems, transmission protocols, and metadata lifecycles
  • Understanding of industry video encoding codecs, closed captions standards and formats
  • Experience working with production vendors to diagnose and resolve video-related issues
  • Proven ability to create organized, efficient processes from chaos and complexity
  • Excellent collaborator with ability to effectively communicate across divisions and language barriers
  • Bachelor's Degree and/or equivalent related work experience required

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