Content Manager

3 weeks ago

Los Angeles, United States BlackLine Full time
Get to Know Us:

It‘s fun to work in a company where people truly believe in what they‘re doing

At BlackLine, we‘re committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine


Make Your Mark:

The proposal Content Manager owns the comprehensive content management strategy for BlackLine’s Proposal Team. This person will interface with Subject Matter Experts (SMEs) and other key stakeholders to ensure that all content is clean and ‘proposal-ready’. The Proposal Content Manager is responsible for maintaining and expanding the RFP database (Loopio) of pre-written content to improve proposal quality. The role is responsible for defining and optimizing the Loopio database structure and for maintaining database accessibility, data quality and data backup.


You‘ll Get To:

  • Assimilate information extracted from SMEs and re-write it into a defined style, ensuring that it is clearly articulated and easy to integrate into proposals.
  • Ensure legal and operational compliance of all content and database records.
  • Schedule regular reviews of the knowledgebase to identify areas that need to be updated and expanded.
  • Review the structure of the knowledgebase on a regular basis, ensuring it meets the needs of the business.
  • Provide regular training to users of the knowledgebase and gather feedback on a regular basis.
  • Collaborate with various departments (Marketing, Legal, Compliance, IT Security, HR, Finance, etc.) to improve current content and generate new content.
  • Assist with editing content for consistency of voice, spelling, and general BlackLine branding and formatting.
  • Provide thorough review of RFP’s, RFI’s, and other proposal documents to ensure that the content that is created is utilized as intended.
  • Establish content management processes to incorporate new responses or edits to Loopio.
  • Regularly check for expiring content to update or remind SMEs to review, as needed.
  • Act as the team lead to incorporate any new corporate branding or messaging into the RFP database.

What You‘ll Bring:

  • Education: Bachelor’s Degree Preferred.
  • 3+ years of experience working in a proposal function.
  • APMP certification highly preferred, Foundation level.
  • Accounting/Financial Automation experience a plus.
  • Loopio Management Software experience preferred or other similar tools.
  • Exceptional analytical skills & confident working with remote business team.
  • High attention to detail, accuracy, and consistency.
  • Must be adaptable and be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Self-motivated, critical thinker with prior cross-functional experience working with Product, Legal, IT and Finance.
  • Positive team player and effective communicator with all levels of management and cross-functional teams.
  • Must be innovative and resourceful and optimize use of available resources. Able to develop new approaches for situations in which standard approaches do not apply.

We’re Even More Excited If You Have:

  • Proficiency in Microsoft Office applications – will be working with MS Word extensively (must know advanced features including setting up and modifying Word styles).
  • Familiar with Generative AI.

Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world‘s most trusted name in Finance Automation
  • A culture that is kind, open, and accepting. It‘s a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner‘s continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.


Salary Range:

USD $119,000.00 - USD $159,000.00.


Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant‘s prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

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