Travel & Lifestyle VIP Concierge

3 days ago

Miami Beach, United States MINT Impeccable Lifestyle and Travel Full time

**PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN HOSPITALITY, BOOKING TRAVEL.

**PLEASE, NO PHONE CALLS

** Cover Letter Is Mandatory For This Position


WHO ARE WE? MINT Impeccable Lifestyle & Travel

We believe that luxury is an attitude and we are looking to hire you if you have the passion for delivering exquisite service, impeccable time management skills and you truly wish to create the perfect experience for our discerning clients at every opportunity. In this role, you will design and execute experiences pertaining to travel, dining and entertainment, luxury gifts, sports, fashion, fine art, and special event planning on occasion.

Few people are afforded the privilege of managing a clients’ free time and helping shape great memories for them and those close to them. At MINT, we take this responsibility very seriously and strive to turn every opportunity into a surprise and delight moment our clients will cherish forever.

 

WHAT ARE WE LOOKING FOR?

The VIP Concierge position provides luxury concierge services for its clients globally, including luxury villas and mansion rentals, exotic car rentals, private jet charters, executive protection services, yacht charters, and VIP access to concerts and events plus much more. As the gatekeeper to our clients utmost desired requests, this position's sole responsibility is to execute no matter how small or large the task. Previously Concierge professionals at luxury resorts or residents along with Hospitality professionals are encouraged to apply but it is not required.

 

WHAT'S EXPECTED?

Book Travel & Special requests for HNWls

Report expenses to accounting

Keep the team abreast of all client dealings using various tools (i.e.: Calendar, Recap Document, CRM, etc)

Receiving and executing requests from dinner reservations to personal shopping, planning luxury vacations and multi-continental itineraries, to booking private chartered flights and estate management, plus more. No day is the same and requests can be simple or highly complex

Perform job functions with attention to detail, speed and accuracy is a must

Prioritize, organize and follow

Extensive calendar management

Providing researched proposals & presentations

Excellent writing skills with a strong command of English communication skills. Other languages (verbal & written) are a plus

Position is currently a remote position, with the possibility of working at our Miami Beach office.

 

WHO ARE YOU?

Exceptional customer service provider with a great sense of urgency

A true go-getter and "make it happen" attitude*Polished, professional, with proper speaking & writing skills along with great phone etiquette

Excellent with PC/MAC along with Microsoft Outlook, Word, Adobe, and electronic strengths with systems such as Crestron, Sonos, Savant, etc. are a huge plus

Comfortable grasp for worldwide travel trends & knowledge of major global city nuances highly preferred

Travel, hospitality, entertainment industry or similar experience highly desired

Ability to work extended hours if needed, weekends & holidays if needed with accessibility 24/7 during peak seasons (Summer: June - August) Hospitality never sleeps

 

YOU MUST

·         Set high standards for yourself

·         Significant local and international travel experience and deep multi-cultural savoir-faire

·         A passion for one or more of the following lifestyle verticals: travel, dining, events (fashion, sport, art, music and cultural)

·         An ability to think and work independently while managing multiple tasks

·         An ability to build enduring relationships quickly and with professional precision

·         Fluent and articulate in writing and speech

·         Strong command over Microsoft office tools

·         Flexible shift attitude

·         Team building attitude

·         Be an effective delegator

·         Grace, precision and diligent attention to detail

·         Spotless background check


Job Type: Full-time

Salary: Competitive

Job Location:

·         Miami Beach, FL 33139

·         Remote /Home-based

Required education:

·         Bachelor's

Required experience:

·         Entertainment, Hospitality, Tourism, Travel Agency or similar: 5 years

**PLEASE, NO PHONE CALLS

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.


Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability


Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills

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