Audio/Visual On-Site Manager

4 days ago

New York, United States A-V Services, Inc. Full time

A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks an Audio/Visual Manager for onsite support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry.

The On-Site Manager's responsibility is to manage and resource a scalable event technology team to support various event activity while delivering the best-in-class experience to our stakeholders from start to finish. The role is also responsible for the management of the daily operation and internal partner relationships, ensuring an environment of collaboration, responsiveness and effectiveness.


Objectives:

  • Collaborate with support teams within the organization across the globe around the planning and successful execution of events.
  • Establish and maintain professional rapport with all stakeholders and LOB within the building, ensuring the operation is delivering appropriate solutions and meeting required level of what is expected within the Conference Center and outside.
  • Drive and implement standard operating procedures (SOPs) to standardize and improve the operation.
  • Perform weekly audits to ensure Event data is accurate in the Event Management System.
  • Conduct regular Site GAP analysis to identify possible areas for a technology refresh or performance improvement.
  • Quarterly staff assessments on key skill set areas, identifying areas for training and development. Collect data to report accurate metrics and trends.
  • Host Monthly team meetings with staff to review upcoming events, changes, and projects.


Goals & Deliverables:

Daily:

  • Collaborate with GS around Event planning and readiness; Technical Production Team as well when the event requires.
  • Conduct daily and weekly operations meeting with internal partners, providing value and insight to staffing and technology requirements for best event execution.
  • Oversight around all Video Wall activity; daily RFB’s (Ready for Business), Event broadcasts, pro-active maintenance and remediation vendor management. Spearheading Executive and Corporate communications around incidents and outages.
  • Daily management of staffing and Event resourcing, adopting to requirement changes and staffing attendance.
  • Time entry and payroll oversight
  • Creation and Communication of weekly Event and Support schedule.
  • Financial Actual and Forecast tracking ensuring effective event support is executed
  • Communicate and execution of SOP’s to all technicians.
  • Engage staff, observe events, have face time around the facility.
  • Work with Break Fix team on timely site space remediation, follow and tracking the issue through remediation.
  • Prepare EOD report for PM staff members, detailing task/incidents that need to be executed/remediated for a successful AM start.
  • Monitor facility distribution mailbox and ensure all clients requests are handled correctly and in a professional manner.
  • Provide over site of assignments for power up tasks, and give direction to ensure the process is followed and the power up is able to be completed within the appropriate time frame, as well as ensuring timely updates are provided to management.
  • Evaluate technical needs of each event and allocate labor accordingly.
  • Work with Technical Directors to evaluate technical needs and provide appropriate staffing for the event.
  • Identify and schedule staff training and development
  • Ensure all recordings are cleared with appropriate compliance officials, before approving.
  • Management of AV assets for the site.
  • Manage, track and order Consumables for the site.
  • Will need to exhibit soft skill in communicating with high-profile clientele and understanding the client’s organizational charts.
  • Must be knowledgeable with all audio-visual product suit such as but not limited to web conferencing platforms, such as Adobe Connect, WebEx, Blue Jeans and Skype for Business.
  • Must adhere to Dress Code


Weekly:

  • Attend all weekly operations meetings and BEO reviews.
  • Schedule Technicians for the following week as efficiently as possible according to EMS event requirements


Monthly:

  • Hold monthly ops meeting with tech staff
  • Complete a full audit of the location finances collected with EMS
  • Complete the forecast / actual scheduling efficiency tool


Quarterly:

  • Schedule and co-host stand up meetings for the staff. Primary responsibilities include creating the slide deck, speaking to updates from the previous stand-up whiteboard sessions, and filling in the whiteboard with new session discussion topics.
  • Schedule PMR’s proactively. These should be consistent, meaning if conducted at the beginning of Q1, the next should also be at the beginning of Q2 rather than towards the end.
  • Schedule and host Lunch and Learn presentations for the location stakeholders.




Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.



A-V Services Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

  • Audio Visual Site Lead

    1 month ago

    New York, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks an Audio/Visual Manager for onsite support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. An ideal candidate would have an...

  • Audio/Visual On-Site Manager

    2 months ago

    new york city, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks an Audio/Visual Manager for onsite support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates...

  • Audio Visual Specialist

    1 week ago

    New York, New York, United States A-V Services, Inc Full time

    Job OverviewA-V Services, Inc. seeks an experienced Audio Visual Specialist to support our corporate clients in the financial, pharmaceutical, and computing industries.The ideal candidate will possess a strong understanding of audio visual technologies, excellent customer service skills, and the ability to work effectively in a fast-paced environment.We...

  • Audio Visual Integration Specialist

    4 weeks ago

    New York, New York, United States TRITECH Communications Inc. Full time

    Company OverviewWe are seeking an experienced Audio Visual Technician to join our team at TRITECH Communications Inc.Job Summary:The ideal candidate will have a strong background in audio visual system integration, with the ability to design, install, and maintain complex AV systems.Responsibilities:Design and implement audio visual systems for corporate,...

  • Audio Visual Architect

    2 days ago

    New York, United States Phaxis Full time

    Salary is 120k to 150k + bonusHybrid positionSeeking a highly skilled and innovative Audio Visual (AV) Architect with extensive experience in designing AV systems for global environments. In this role, you will collaborate with stakeholders, engineers, and design teams to create and implement advanced AV solutions across diverse international projects. You...

  • Audio Visual Architect

    2 days ago

    New York, United States Phaxis Full time

    Salary is 120k to 150k + bonusHybrid positionSeeking a highly skilled and innovative Audio Visual (AV) Architect with extensive experience in designing AV systems for global environments. In this role, you will collaborate with stakeholders, engineers, and design teams to create and implement advanced AV solutions across diverse international projects. You...

  • Audio Visual Specialist

    6 days ago

    New York, New York, United States A-V Services, Inc Full time

    About the PositionA-V Services, Inc. is seeking a highly skilled Audio Visual Specialist to join our team in Fairfield, NJ. The ideal candidate will have extensive knowledge of audiovisual equipment and systems, with a strong emphasis on troubleshooting and maintenance.The estimated salary for this position is $65,000 - $80,000 per year, depending on...

  • Senior Audio-Visual Systems Integration Specialist

    4 weeks ago

    New York, New York, United States Inter Technologies Corporation Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Audio-Visual Systems Integration Specialist to join our team at Inter Technologies Corporation (ITC). As a key member of our Operations department, you will play a critical role in directing and overseeing the installation of audio-visual systems across various job sites throughout the...

  • Audio Visual Support Specialist

    7 days ago

    New York, New York, United States The New York Public Library Full time

    About the RoleThe New York Public Library seeks an experienced Audio Visual Support Specialist to join its Technology Training Programs team. This temporary 1-year part-time position supports program operations and helps New Yorkers achieve their creative ambitions at our recording studio.This role is ideal for someone with a background in audio visual...

  • Audio Visual Senior Project Manager

    4 weeks ago

    New York, United States TRITECH Communications Inc. Full time

    Audio Visual Senior Project Manager Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Company Overview: We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one...

  • Audio Visual Technician

    2 months ago

    New York, United States A-V Services, Inc. Full time

    Audio/Visual/Multimedia Technician for daily on-site support of A/V, technology, and production. Must have great customer service with emphasis supporting the corporate work sector. This role requires comprehensive audio video skills and an ability to quickly and professionally identify problems and solve the root cause. The ideal candidate would have an...

  • Senior Audio-Visual Technician

    4 weeks ago

    New York, New York, United States AVI Systems Full time

    AVI Systems is a technology-driven company that specializes in designing and integrating innovative solutions for various industries, including business, government, healthcare, education, and entertainment. Our team of experts is passionate about delivering exceptional results and exceeding customer expectations.We are seeking an experienced Senior...

  • Audio Visual Technician and

    2 weeks ago

    New York, United States AtlantisUGS Full time

    Company DescriptionAtlantisUGS provides expert AV and video conferencing services to leading system integrators and IT providers nationwide. With a focus on AV installations since 2006, AtlantisUGS has extensive experience across various settings and markets, serving clients from in the Fortune 100 space.Role DescriptionThis is a full-time on-site role for...

  • Audio Visual Equipment Manager

    4 weeks ago

    New Orleans, Louisiana, United States ASM Global Full time

    About the RoleWe are seeking a skilled Audio Visual Equipment Manager to oversee the repair and maintenance of campus-wide audio, video, lighting, and LED video board equipment at ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.This role requires strong technical expertise, excellent communication skills, and the ability to work...

  • Audio Visual Technician

    2 months ago

    new york city, United States A-V Services, Inc. Full time

    Audio/Visual/Multimedia Technician for daily on-site support of A/V, technology, and production. Must have great customer service with emphasis supporting the corporate work sector. This role requires comprehensive audio video skills and an ability to quickly and professionally identify problems and solve the root cause. The ideal candidate would have an...

  • Audio Visual Technician

    1 month ago

    new york city, United States A-V Services, Inc. Full time

    Audio/Visual/Multimedia Technician for daily on-site support of A/V, technology, and production. Must have great customer service with emphasis supporting the corporate work sector. This role requires comprehensive audio video skills and an ability to quickly and professionally identify problems and solve the root cause. The ideal candidate would have an...

  • Audio-Visual Systems Specialist

    4 weeks ago

    New York, New York, United States Peace of Mind Technologies, LLC Full time

    About the RoleWe are seeking a skilled Audio-Visual Systems Specialist to join our team at Peace of Mind Technologies, LLC.With a strong background in A/V system design and implementation, this individual will be responsible for providing effective engineering and execution for end-to-end A/V integration projects.About the PositionDesign, implement, and...

  • Facilities & Audio Visual Coordinator

    5 days ago

    New Orleans, LA, United States Tulane University Full time

    Facilities & Audio Visual CoordinatorLavin-Bernick Center for University LifeLocation: New Orleans, LASummaryThe Facilities and Audio Visual Coordinator has primary responsibility for assisting with facility operations and technology management for the LBC and Commons complex. This position assists with daily oversight of facilities including building...

  • Audio-Visual Services Engineer

    2 weeks ago

    New York, New York, United States Diversified Full time

    About DiversifiedWe don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference.Job SummaryWe're looking for an experienced SUPPORT SERVICES TECHNICIAN to join our team in...

  • Audio Visual Systems Technician

    1 week ago

    New York, New York, United States A-V Services, Inc Full time

    About the RoleWe are seeking an experienced Audio Visual Systems Technician to join our team at A-V Services, Inc. in Fairfield, NJ. The successful candidate will have a strong background in audiovisual technology and excellent communication skills.The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our...