Network Control Technician

2 weeks ago

Melbourne, United States LanceSoft, Inc. Full time

Only US Citizen


Job Description:

• Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.

• Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.

• Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.

• Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.

• Work in an onsite 24x7 network control environment where shift and workday flexibility is required.

• Periodically support short-term emergency evacuation to local or remote backup facilities.

Qualifications:

• Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (4) years of prior related experience. Will consider prior work experience in place of degree.

• Demonstrated Layer 1 Troubleshooting experience.

• Willingness to learn TDM technologies.

Additional (Optional) Knowledge, Skills, and Abilities considered:

• Networking experience with layer 1, 2, and 3.

• Networking technologies experience with SONET and/or Time Division Multiplexing (TDM).

• Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, and HSRP.

• Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.

• Experience in UNIX and Remote Access solutions.

• Experience with call center phone systems and working with geographically dispersed teams.

• Certifications such as Cisco Certified Network Associate (CCNA)

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