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Program Support Specialist

3 months ago

Laurel, United States ProKatchers Full time

Job Description:

  • Performs independently responsible, professional and administrative work for Operation's Learning and Development.
  • Works directly with the Division Manager and project workgroup to assist in the creation and upkeep of the skills-based programs.
  • This position will organize large amounts of information, assist in assessment building, including assessment question creation.
  • This position will also be responsible for the creation of new skills handbooks and instructor handbooks.
  • Plans, organizes, and coordinates skills-based program revamp with the Division Manager, involving diverse administrative operations; may administer or manage specific projects, programs and/or services.
  • Conducts research and analytical studies on a variety of programs and issues.
  • Performs detailed fact gathering, data compilation, and report writing on budgets, organizations, workforce management, operations, and administrative systems.
  • Conducts analysis to improve process efficiencies and workflow, simplify procedures, and implement cost reductions.
  • Prepares and presents verbal and written reports including conclusions and recommendations for solutions to processes and procedures; Issues and interprets internal operating policies.
  • Represents Learning and Development leadership at meetings as requested.
  • Reviews memoranda, reports and similar material for summarizing and making recommendations concerning same.
  • Creates handbooks and material relating to the skills-based program creation and updates