Information Technology Support Specialist

3 days ago


Fairfax, United States Dunhill Professional Search & Government Solutions Full time

IT Support Specialist

Full time-Telework

**US Citizenship Required**


We are looking for an individual to join our team working in a remote telework capacity. Working full time for a program with VA CCRA. This is a great opportunity for someone who wants to advance and utilize their IT skills.


Job Description: Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting.

  • Implements medium to high risk changes on production systems.
  • Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure.
  • Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
  • Deploys standard repeatable build outs of medium complexity.
  • Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
  • Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests.
  • Analyzes system performance indicators and recommends improvement actions.
  • Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required.
  • Installs and maintains third-party tools.
  • Makes proactive suggestions for service improvements.
  • May train less experienced staff in the supported products and best practice for production support.


Minimum Qualifications

  • Associates Degree or equivalent relevant experience; Bachelor’s Degree in Information Technology, Computer Science or a related field preferred.
  • 2-5 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills


  • Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Experience preferred with cloud infrastructure, digital workspace, and storage technology



  • Fairfax, United States General Dynamics Information Technology Full time

    National Security Information SpecialistGDIT offers a rewarding career as a National Security Information Specialist. As part of our team, you will contribute to the safety and security of our nation by applying the latest technology and providing operational support to deliver actionable intelligence for the Intelligence Community.In this role, you will...


  • Fairfax, United States Technology , Inc. Full time

    Job Summary: Supervises and oversees the day-to-day activities and operations associated with developing and implementing information technology initiatives. Supports the planning and implementation of Enterprise IT systems in support of Synovus strategic plans to foster automation, enhance the customer experience, improve overall service quality, support...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Azure Summit Technology provides a wide range of multi-channel, software-defined radio solutions for applications including surveillance, communications, radar, direction finding, emitter location, and interference cancellation. We are seeking a skilled Information Systems Security Manager to join our cross-functional team. The selected candidate will be...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Azure Summit Technology is a leading provider of cutting-edge RF hardware, firmware, and software products. We are seeking an ambitious Cybersecurity Specialist to join our dynamic team. The selected candidate will be responsible for the information security posture of the company and will work closely with the corporate Information Systems Security Manager...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Job OverviewAzure Summit Technology is a leading provider of innovative RF systems solutions, serving customers across the Department of Defense. Our team of highly qualified engineers and mission subject matter experts work together to deliver cutting-edge solutions.We are seeking a Senior Specialist, Technical Writer to join our dynamic team. The selected...


  • Fairfax, United States NextGen Healthcare Full time

    Job Description: The Specialist, RCM Support is responsible for high-quality client support that includes, but is not limited to, NextGen's largest RCM services clients and plays a crucial role in ensuring client satisfaction and operational efficiency within the realm of Revenue Cycle Management. The role utilizes RCM knowledge and coordination with...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Job OverviewAzure Summit Technology is a leading developer of high-performance RF hardware, firmware, and software products. We are seeking an experienced DSP Firmware Engineer to join our team in Fairfax, Virginia.The selected candidate will be responsible for algorithm exploration, architecture definition, abstract modeling, and FPGA implementation,...


  • Fairfax, Virginia, United States Fairfax County (VA) Full time

    **Fairfax County (VA) Job Opportunity**We are seeking an experienced Administrative Support Specialist to join our team in the Fairfax County Department of Housing and Community Development.Salary: $48,617.09 - $81,028.48 AnnuallyJob Summary:The successful candidate will provide administrative support to the Director of Rental Housing, Asset Management, and...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Azure Summit Technology is a growing small business with offices in Melbourne, Florida, and Fairfax, Virginia, and remote employees across the United States. We develop high-performance RF hardware, firmware, and software products, as well as innovative RF systems solutions for customers within the Department of Defense. Our diverse team of engineers and...


  • Fairfax, United States Remote Core Solutions Full time

    About the job Career Support Specialist/ Supported Employment and Education Specialist Remote Core Solutions provides outsourcing solutions. Our client companies range from small businesses to large corporations, and we pride ourselves on matching candidates with roles where they can thrive and make a significant impact. About the role: Our client is...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Join Our Team:Azure Summit Technology is a leader in providing innovative radio frequency solutions for the Department of Defense. As a Material Planner, you will play a key role in ensuring project schedules are integrated across functional groups, identifying conflicts in critical path and logistics, and forecasting procurements to meet ambitious...


  • Fairfax County, United States Creative Information Technology, Inc. Full time

    About us:Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad,...


  • Fairfax County, United States Creative Information Technology, Inc. Full time

    About us:Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad,...


  • Fairfax, Virginia, United States Azure Summit Technology Full time

    Azure Summit Technology OverviewAzure Summit Technology is a leading provider of innovative RF hardware, firmware, and software products. The company delivers high-performance systems solutions that address emerging missions of national importance for customers across the Department of Defense.As a Business Data Analytics Specialist at Azure Summit...


  • Fairfax, South Carolina, United States ProCare Therapy Full time

    Job SummaryWe are seeking a highly skilled Academic Support Specialist to join our team at ProCare Therapy.About the RoleThis is a full-time position with 37.5 hours per week, offering an excellent opportunity for a dedicated and passionate individual to make a real difference in the lives of students with intellectual disabilities and...


  • Fairfax, United States NorthHill Technology Full time

    JOB DESCRIPTION: Seeking a Senior IT Infrastructure Engineer with Information System Security experience. The position requires a broad set of skills for monitoring and maintaining hardware in compliance with security requirements as well as maintaining a variety of applications used to support infrastructure operations. The Infrastructure Engineer is an...


  • Fairfax, Virginia, United States HopeLink Behavioral Health Full time

    Key ResponsibilitiesThe ideal candidate for this Recovery Support Specialist role will possess strong empathy and a genuine desire to support others. They will be responsible for:Providing orientation for new clients entering the program.Tracking client progress and communicating updates to the clinical team.Identifying and reporting potential crisis...

  • Support Specialist

    7 days ago


    Fairfax, Virginia, United States Dominion Care Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Dominion Care. As a key member of our staff, you will play a vital role in supporting individuals with disabilities to maintain their overall health, develop skills in daily living, and engage with their community.The estimated salary for this position is...


  • Fairfax, Virginia, United States Family Priority Full time

    Job OverviewWe are seeking a dedicated Behavioral Support Specialist to join our team at Family Priority. As a key member of our staff, you will provide essential support to children diagnosed with Autism Spectrum Disorders and/or emotional and behavioral issues in their homes.This rewarding role offers the opportunity to make a meaningful impact on the...


  • Fairfax, Virginia, United States Coptic Orphans Full time

    About the JobCoptic Orphans is seeking a Development Support Specialist to join our team. In this role, you will play a vital part in supporting the development and growth of our organization.The Development Support Specialist will work closely with our team to manage and maintain relationships with our stakeholders, including donors and sponsors. This will...