Technical Project Manager
2 weeks ago
Technical Project Manager, SF Hybrid, 140-150k Base + Bonus and Equity
We're seeking a strategic and customer-focused individual to join our team in San Francisco as a Technical Account Manager. Are you passionate about revolutionizing the payments industry and driving exceptional customer experiences?
As the Technical Account Manager, you will:
✅ Be the primary advocate for our clients, ensuring their success and satisfaction with our payments solutions.
✅ Drive adoption and utilization of our platform by developing customized success plans and delivering ongoing support and guidance.
✅ Analyze customer usage data to identify trends and opportunities for optimization, ultimately driving higher customer retention and lifetime value.
✅ Collaborate closely with our product and engineering teams to translate customer feedback into actionable insights and product enhancements.
✅ Play a key role in shaping our customer success strategy as we continue to scale and grow in the Series B stage.
Requirements:
🎯 Proven experience in account management roles within the fintech or payments industry.
🎯 Deep understanding of payments technology and industry trends.
🎯 Strong analytical skills with the ability to interpret data and drive insights.
🎯 Excellent communication and relationship-building abilities.
🎯 Experience working in a fast-paced startup environment is a plus.
Join us and be part of a dynamic and innovative team that is reshaping the future of payments. This is a hybrid opportunity based in San Francisco, offering flexibility and the chance to make a real impact in a rapidly growing company.
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