Technical Project Manager

2 weeks ago

San Francisco, United States Upwork Full time
Job DescriptionJob DescriptionCompany Description

Upwork has partnered with an American worldwide employment-related search engine. They strive to put job seekers first, giving them free access to search for jobs, post resumes, and research companies. To continue with this mission, they are looking for a Technical Project Manager to support our enterprise client.

Job Description

As a Technical Project Manager, you will be assisting our client under their IT Solutions team with implementing a number of infrastructure and system integration projects in the information technology space.

Responsibilities will include, but are not limited to:
- Plan and manage multiple complex technical projects.
- Drive project-related change management, as needed, for your project stakeholders.
- Work with key stakeholders to define project goals.
- Apply project management tools/techniques.
- Proactively identify problems on projects or plans. Seek input from appropriate stakeholders.
- Have a deep understanding of the resourcing needs for your project and work across functional areas and delivery teams to secure proper project resourcing.
- Deliver value by leading project teams and driving effective collaboration with team members, stakeholders, and other Project Managers.
- Anticipate the needs, risks, and challenges of your projects.

 

Qualifications

Requirements:
- Experience leading cross-functional project teams through strong project management skills.
- Excellent verbal and written communication skills for all levels of the organization, including executive level.
- Strong understanding of project management methodologies (Agile and Waterfall) and the software development lifecycle.

Understanding and experience with:
- Systems Integration
- Systems migration
- IT infrastructure projects
- Transport protocols, APIs
- Experience documenting requirements, meeting with stakeholders, and developing business process diagrams.
- Working knowledge of Jira, Confluence, Google Workspace, and other project management tools.
- Experience creating project plans, project roadmaps, status reports, etc.
- Identifying and managing project risks.
- A self-motivated worker who thrives and works well under deadlines.

Nice to haves:
Experience with:
- Cloud telecommunication systems
- Cloud computing infrastructure and platforms
- CRM systems
- Capacity planning
- SaaS support/operations
- Unified Communications/VOIP
- Contact Center technologies



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