Current jobs related to Customer Service Representative - Cumberland - Rose International
-
Customer Service Representative
4 months ago
Cumberland, United States U-Haul Full timeLocation: 135 Mendon Rd, Cumberland, Rhode Island 02864 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
15 hours ago
Cumberland, Rhode Island, United States Domino's Pizza LLC Full timeCompany DescriptionJob OverviewWe're seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Responsibilities* Provide timely and effective...
-
Customer Service Representative
7 days ago
Cumberland, Rhode Island, United States Domino's Pizza LLC Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
10 hours ago
Cumberland, Rhode Island, United States Domino's Franchise Full timeJob SummaryWe're seeking a qualified Customer Service Representative to join our team at Domino's Franchise. As a CSR, you will be responsible for providing exceptional customer service, processing telephone orders, and maintaining a clean and organized work environment.Key Responsibilities:Stock and maintain inventory of ingredients and suppliesReceive and...
-
Customer Service Representative
3 weeks ago
Cumberland, United States Rose International Full timeEducation:High School diploma or GEDExperience:Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor’s office then anything below managing 75 calls/day would not translate to similar environment).Must have effective and empathetic communication style in managing inbound calls...
-
Customer Care Representative
1 month ago
New Cumberland, United States Controls, Service & Engineering Co., Inc. Full timeJob DescriptionJob DescriptionControls, Service & Engineering Co., Inc. (CSE) based in New Cumberland, a family owned and operated business for over 50 years, is Central PA's best kept secret in the HVAC/Plumbing industry. CSE provides high quality service and installations to the top industrial, medical & commercial buildings in the area. Our...
-
Customer Service Representative
7 days ago
New Cumberland, Pennsylvania, United States S and T Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at S and T Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our bank's services.Key ResponsibilitiesCustomer Service: Provide...
-
Cumberland, United States My Bank Full time113 - Center City - Customer Service Representative First United Bank, Center City Office, 115 W Harrison Street, Cumberland, Maryland, United States of America Req #757 Monday, July 29, 2024 For more than a century, First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and...
-
Customer Service Representative
7 days ago
Cumberland, Maryland, United States Schnitzer Steel Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail sales team, you will be responsible for providing exceptional customer care and promoting sales and service to customers.Key Responsibilities:Promote the company's safety culture and maintain a high...
-
Customer Service Representative
2 weeks ago
Cumberland, United States Managed Staffing Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Customer Service Representative
2 weeks ago
Cumberland, United States Managed Staffing, Inc. Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Customer Service Representative
2 weeks ago
Cumberland, United States Managed Staffing, Inc. Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Call center rep/Customer Service Representative
1 month ago
Cumberland, United States Managed Staffing Full timeJob DescriptionJob DescriptionDescription:Payrate: CVS Health # CVSJP00098090 -"Representative I - RX Comm" -$18.33/Hourly/W2Here is the job description for your review:Job Title : RepresentativeLocation : 2100 Highland Corporate Drive Cumberland RI 02864Duration : 05 months of Contract -with possible extension! Shift : 8:30- 5 Monday to FridayJOB...
-
Customer Services Representative
4 weeks ago
New Cumberland, United States S and T Bank Full timeNew Cumberland: 440 Bridge Street, New Cumberland, PA 17070 Work Days and Expected Hours: Monday - Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 6:00 PM (Must be flexible around branch hours) Function: Operates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and...
-
Patient Services Representative
1 week ago
Cumberland, United States UPMC Full timeJob Summary: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is looking to hire a part-time Patient Services Representative to support UPMC Western Maryland. This role would work various shifts between 5:30am and 11:15pm, Monday through Friday, as well as rotating weekends and holidays. A Patient...
-
Customer Service Representative
15 hours ago
New Cumberland, Pennsylvania, United States Bath Fitter Full timeUnlock Your Career Potential with Bath FitterWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Specialists. As a key member of our sales and service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer...
-
Team Member
6 days ago
Cumberland, Rhode Island, United States Dunkin' - Franchisee Of Dunkin Donuts Full timeAbout UsDunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business that values its employees as much as it values its customers. We are committed to ensuring the success of our team members and providing them with a positive and energetic work environment.Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join...
-
Team Member
1 day ago
Cumberland, Rhode Island, United States Dunkin' - Franchisee Of Dunkin Donuts Full timeAbout UsDunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business that values its employees as much as it values its customers. We are committed to ensuring the success of our team members and providing them with a positive and energetic work environment.Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join...
-
Team Member
3 days ago
Cumberland, Maryland, United States Taco Bell Full timeJob DetailsJob Location: Cumberland, MDPosition Type: Team MemberSalary Range: UndisclosedJob ResponsibilitiesPresents a neat, clean appearance, in company uniform, adhering to our brand's image standards.Greets each customer with a smile and a word of welcome or departure, providing exceptional customer service.Maintains a clean and safe environment for...
-
Customer Service Representative
6 days ago
New Cumberland, Pennsylvania, United States Bob May - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As an independent contractor agent for State Farm, you will be responsible for marketing a range of State Farm insurance and financial service products to customers.Key ResponsibilitiesBuild and Maintain Strong Customer...
Customer Service Representative
3 months ago
Date Posted: 06/18/2024
Hiring Organization: Rose International
Position Number: 466008
Job Title: Customer Service Representative
Job Location: Cumberland, RI, USA, 02864
Work Model: Onsite
Shift: Monday - Friday 8:30 AM - 5:00 PM
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate ($): 18.00
Max Hourly Rate ($): 18.00
Must Have Skills/Attributes: Call Center, Customer Service, Healthcare, Medicare, Microsoft Outlook, Microsoft Word
Job Description
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **
• Effective delivery of company products and services.
• responds to telephone inquiries and orders from homecare patients and referral sources.
• Provides information on equipment, supplies, and services.
• Determines the best method for providing services.
• May assist walk-in patients with the selection of equipment, supplies and services. Timely processing/facilitation of patient orders (30%) *
• Processed telephone orders by preparing patient paperwork.
• Verifies insurance and/or other method of payment.
• Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed.
• May perform data entry.
• Distribute copies of paperwork to appropriate personnel.
• May assist with the processing of billing paperwork.
• Effective coordination of patient services/supplies.• Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel.
Description:
• Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus.
• The primary responsibilities are to verify insurance coverage for potential new clients.
• Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs success and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers.
• This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs. Strong attention to detail, and proven analytic and problem solving
Required Experience:
• Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor’s office then anything below managing 75 calls/day would not translate to similar environment).
• Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.
• Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
• Basic alpha number data entry skills with attention to accuracy and quality is essential.
• Intermediate math skills are required with attention to detail and quality essential.
• Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third-party terms and medical terminology.
• Ability to work with people in a team environment while meeting individual performance goals.
• Must be able to read and interpret policies, procedures and instructions.
• Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.
Education
• High School diploma or GED
Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
