113 - Center City - Customer Service Representative
3 weeks ago
113 - Center City - Customer Service Representative First United Bank, Center City Office, 115 W Harrison Street, Cumberland, Maryland, United States of America Req #757 Monday, July 29, 2024 For more than a century, First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our communities, seek to understand what drives our customers and create customized solutions to meet their needs. Our mission is to enrich the lives of our customers, coworkers and shareholders through an unparalleled commitment to the client experience and passionate involvement in the community. Job Reporting Relationships Supervised by: Community Office Manager Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years’ customer service experience in related positions normally required. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: M odeling helpfulness, Y ielding to the customer, B eing passionate, A dapting solutions, N urturing trust, K eeping it personal. Greets and serves customers in a friendly and courteous manner. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. Accepts and processes deposits of various account types. Cashes checks within approved authority and operating policy. Recommends and demonstrates account service technology to enhance customer experience. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. Processes loan payments and other related payments. Processes night deposits and mail deposits. Maintains an approved level of cash; turns in excess and mutilated cash. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. Processes daily work on Branch Capture for transmission to corporate office. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. Refers customers requiring loan or deposit account servicing, inquiries about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Reports pertinent information to the immediate supervisor as requested or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties May be required, on occasion, to provide safe deposit box services to customers. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. May be required to balance and/or service ATM machines. May be required to verify coin for vault cash control purposes. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines Telephone Calculator Copy machine Printer Currency/Coin machines Branch Capture equipment Cash Advance equipment ATM machines Currency verifier Check cutter Office doors & security equipment First United Bank & Trust is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. First United Bank & Trust is a drug-free workplace. #J-18808-Ljbffr
-
Call center rep/Customer Service Representative
4 weeks ago
Cumberland, United States Managed Staffing Full timeJob DescriptionJob DescriptionDescription:Payrate: CVS Health # CVSJP00098090 -"Representative I - RX Comm" -$18.33/Hourly/W2Here is the job description for your review:Job Title : RepresentativeLocation : 2100 Highland Corporate Drive Cumberland RI 02864Duration : 05 months of Contract -with possible extension! Shift : 8:30- 5 Monday to FridayJOB...
-
Customer Service Representative
3 months ago
Cumberland, United States U-Haul Full timeLocation: 135 Mendon Rd, Cumberland, Rhode Island 02864 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 weeks ago
Cumberland, United States Rose International Full timeEducation:High School diploma or GEDExperience:Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor’s office then anything below managing 75 calls/day would not translate to similar environment).Must have effective and empathetic communication style in managing inbound calls...
-
Customer Service Representative
3 hours ago
Cumberland, Rhode Island, United States Domino's Pizza LLC Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
5 days ago
Cumberland, United States Managed Staffing Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Customer Service Representative
6 days ago
Cumberland, United States Managed Staffing, Inc. Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Customer Service Representative
7 days ago
Cumberland, United States Managed Staffing, Inc. Full timeCall Center CSR with Healthcare Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist...
-
Customer Care Representative
4 weeks ago
New Cumberland, United States Controls, Service & Engineering Co., Inc. Full timeJob DescriptionJob DescriptionControls, Service & Engineering Co., Inc. (CSE) based in New Cumberland, a family owned and operated business for over 50 years, is Central PA's best kept secret in the HVAC/Plumbing industry. CSE provides high quality service and installations to the top industrial, medical & commercial buildings in the area. Our...
-
UI Call Center Representative Agent
2 months ago
Cumberland, Maryland, United States State of Maryland - LABOR - Unemployment Insurance Full timeIntroduction\r\r\rThe Maryland Department of Labor, (Labor), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of UI Associate I. This recruitment will be used to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement.\r...
-
Fitness Center Representative
2 hours ago
Cumberland, Virginia, United States Planet Fitness Full timeJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high level of customer service skills, with the ability to interact in a positive and professional way...
-
Customer Services Representative
3 weeks ago
New Cumberland, United States S and T Bank Full timeNew Cumberland: 440 Bridge Street, New Cumberland, PA 17070 Work Days and Expected Hours: Monday - Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 6:00 PM (Must be flexible around branch hours) Function: Operates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and...
-
Patient Services Representative
24 hours ago
Cumberland, United States UPMC Full timeJob Summary: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is looking to hire a part-time Patient Services Representative to support UPMC Western Maryland. This role would work various shifts between 5:30am and 11:15pm, Monday through Friday, as well as rotating weekends and holidays. A Patient...
-
Member Services Representative
2 weeks ago
Cumberland, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...
-
Customer Support Specialist
5 days ago
Cumberland, Rhode Island, United States Managed Staffing Full timeJob OverviewPay Rate: $18.33 per hourPosition: Customer Service RepresentativeContract Duration: 5 months with potential for extensionWork Schedule: Monday to Friday, 8:30 AM to 5:00 PMPosition Summary:We are seeking a Customer Service Representative with a background in healthcare to provide exceptional support to our clients.Key Responsibilities:Service...
-
Retail Cashier
3 days ago
Cumberland, United States Surplus City Full time $15Retail Cashier (PT)We currently have an opportunity available for a full-time cashier in our Surplus City Store. We are looking for a friendly, out-going person to work at our register and provide excellent customer service in the LaVale, MD store.Job Summary: The Cashier will use cash registers, electronic scanners, and related equipment to conduct...
-
Retail Cashier
2 months ago
Cumberland, United States Surplus City Full time $15Retail Cashier (PT)We currently have an opportunity available for a full-time cashier in our Surplus City Store. We are looking for a friendly, out-going person to work at our register and provide excellent customer service in the LaVale, MD store.Job Summary: The Cashier will use cash registers, electronic scanners, and related equipment to conduct...
-
Retail Store Associate
4 weeks ago
Cumberland, United States Surplus City Full time $15Retail Store Associate (FT)We currently have an opportunity available for a full-time Retail Store Associate in our Surplus City store.We are looking for a friendly, out-going person to assist customers at our LaVale, MD store.Job Summary:The Store associate completes tasks that support the Store Manager and overall customer base.These tasks may include...
-
Customer Care Representative
3 months ago
New Cumberland, United States HR Resolutions Full timeJob DescriptionJob DescriptionCustomer Care RepresentativeControls, Service & Engineering Co., Inc. (CSE) based in New Cumberland, a family owned and operated business for over 50 years, is Central PA's best kept secret in the HVAC/Plumbing industry. CSE provides high quality service and installations to the top industrial, medical & commercial...
-
Customer Care Representative
2 months ago
New Cumberland, United States HR Resolutions Full timeCustomer Care Representative Controls, Service & Engineering Co., Inc. (CSE) based in New Cumberland, a family owned and operated business for over 50 years, is Central PA's best kept secret in the HVAC/Plumbing industry. CSE provides high quality service and installations to the top industrial, medical & commercial buildings in the area. Our cultural norms...
-
Customer Care Representative
1 month ago
New Cumberland, United States HR Resolutions Full timeCustomer Care RepresentativeControls, Service & Engineering Co., Inc. (CSE) based in New Cumberland, a family owned and operated business for over 50 years, is Central PA's best kept secret in the HVAC/Plumbing industry. CSE provides high quality service and installations to the top industrial, medical & commercial buildings in the area. Our cultural norms...