Product Manager

2 weeks ago


Vienna, United States ProtagoLabs Full time

We’re building the next-generation AI/ML platform powered by a global decentralized GPU infrastructure. Our mission is to deliver the simplest and most accessible generative AI solutions on the market and democratize access to AI technology globally. Our AI services range from inference model APIs, training and fine-tuning, GPU clusters, agentic workflows, to AI consulting—empowering organizations of all sizes and AI developers to seamlessly adopt AI in diverse industries. If you’re passionate about building 0-to-1 AI products, thrive in fast-moving environments, and can bridge deep technical expertise with customer-driven innovation, join us as we shape the future of decentralized AI computing.



Responsibilities
  • You are the primary driver for identifying significant near and long-term opportunities in a large product area, and driving product vision, strategies and roadmaps, ensuring alignment with company goals and the rapidly evolving AI landscape.
  • Own the end-to-end customer experience for users building AI-powered applications and using AI services, proactively identifying and addressing customer pain points to increase adoption.
  • Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.
  • Stay updated on the latest AI products, trends, technologies, and competitive landscape, and use this knowledge to inform product roadmaps and decision-making.
  • Conduct customer interviews, market research, and data analysis to define and validate product success metrics, while tracking adoption, retention, and performance to drive data-driven improvements and optimizations.
  • Develop strategies for product launches, customer onboarding, and marketing campaigns in collaboration with leadership, marketing, and business development teams.
  • Manage and build partnerships with AI model providers, computing resource providers, and other innovators in the GenAI ecosystem to enhance the platform.



Minimum Qualifications
  • 2+ years of product management or related industry experience.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
  • Skilled in full product lifecycle management, from ideation to launch, with experience integrating customer feedback into product requirements, driving prioritization, and managing pre/post-launch execution.
  • Good technical understanding of machine learning, large language models, model training, inference, and launching AI experiences.
  • Good understanding of cloud infrastructure, services, and architecture, with hands-on experience in cloud product development and deployment.
  • Experience working in a technical environment with a broad, cross-functional team to drive product vision, define product requirements, coordinate resources from other groups (design, marketing, etc.), and guide the team through key milestones.
  • Experience gathering requirements across diverse areas and users, and converting and developing them into a product solution.
  • Proven communication skills with experience delivering technical presentations.
  • Experience analyzing complex, large-scale data sets and making decisions based on data.



Preferred Qualifications
  • Proven experience leveraging ML/AI to build large-scale consumer products from 0 to 1.
  • Strong understanding of Generative AI technologies, including LLMs, RAG, agentic workflows, etc.
  • Master’s degree in AI/ML, Computer Science, or a related field.
  • Hands-on knowledge of MLOps workflows, model lifecycle management, and scalable inference.




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