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Transportation Operations Manager
1 month ago
Job Title: Transportation Operations Manager
Department: Logistics/Operations
Job Overview
The Transportation Operations Manager oversees the daily operations of transportation and logistics to ensure efficiency, safety, and cost-effectiveness. This role involves managing a team, coordinating schedules, monitoring fleet operations, and ensuring compliance with legal and safety regulations. The ideal candidate is a strategic thinker with strong leadership skills and the ability to solve problems in real time.
Key Responsibilities
Operations Management
- Plan, manage, and optimize transportation schedules and routes to maximize efficiency and minimize costs.
- Oversee the coordination of freight, shipments, and deliveries to meet customer and organizational requirements.
- Monitor daily operations and address issues promptly to minimize disruptions.
Team Leadership
- Supervise and mentor transportation staff, including drivers, dispatchers, and logistics coordinators.
- Conduct regular performance evaluations and provide training and development opportunities.
- Foster a culture of teamwork, safety, and continuous improvement.
Compliance and Safety
- Ensure compliance with all federal, state, and local transportation regulations (e.g., DOT, OSHA).
- Develop and enforce safety protocols for fleet operations and personnel.
- Conduct regular audits and inspections of vehicles and equipment.
Fleet Management
- Oversee the maintenance and repair of vehicles and equipment to ensure safety and reliability.
- Manage fuel consumption, mileage tracking, and fleet optimization.
- Implement technology solutions for fleet tracking and data management.
Budgeting and Reporting
- Develop and manage transportation budgets, including cost forecasting and expense tracking.
- Prepare regular reports on key performance indicators (KPIs) such as delivery times, costs, and fleet utilization.
- Identify areas for cost reduction and operational improvement.
Customer Service
- Serve as the primary point of contact for transportation-related inquiries and issues.
- Maintain high levels of customer satisfaction by ensuring timely and accurate deliveries.
- Resolve disputes and communicate effectively with internal and external stakeholders.
Qualifications
Education
- Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
Experience
- Minimum of 5 years of experience in transportation or logistics operations, with at least 2 years in a managerial role.
Skills
- Strong leadership and team management abilities.
- Excellent organizational and problem-solving skills.
- Proficiency in transportation management systems (TMS) and fleet management software.
- Familiarity with transportation regulations and compliance requirements.
- Effective communication and interpersonal skills.
