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Operations Manager

1 month ago

Fontana, United States Williams-Sonoma-Supply Chain Full time
About Williams-Sonoma Supply Chain - Fontana, CA

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization.

  • Over 4,000 Full-Time Associates across the Supply Chain
  • 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US
  • Large package / furniture distribution centers in Southern California, Northern California, Texas, Georgia, and New Jersey
  • Small package eCommerce distribution centers in Mississippi and Arizona
  • Sutter Street Manufacturing upholstery factories in North Carolina and Mississippi
  • Transportation Department for Ocean, Air, Trucking, and Rail located in Memphis, TN
  • 700 associates in Sourcing offices in 10 countries in Asia and Europe
Role Overview

The Operations Manager position is responsible for leading and developing their own team of Williams-Sonoma Associates with a focus on motivating, mentoring, and coaching. The Operations Manager is located in Fontana, CA.

Responsibilities
  • Lead, guide and direct hourly associates to meet or exceed operational goals
  • Accountable for maintaining integrity for on-time shipments and people utilization
  • Communicating policies to associates and act as the primary information source for the team
  • Directing and ensuring top service for internal/external customers
  • Developing performance goals and objectives to ensure accuracy, quality and customer expectations
  • Maintain health and safety standards within the distribution center
  • Direct and oversee job assignments and labor schedules
  • Achieving financial plans and budget objectives
Required Qualifications
  • High School Diploma or Equivalent
  • At least 3 - 5 years of relevant distribution or manufacturing management experience
  • Effective communication and interpersonal skills
  • Highly organized and process oriented
  • Warehouse Management System experience
  • Strong technical skills in Microsoft Office
Preferred Qualifications
  • Bachelor's Degree in a related field is preferred
  • 6+ years of management experience in a manufacturing or distribution environment
  • Exposure to furniture distribution and/or big box distribution
  • Solid understanding of Safety and OSHA standards
  • Six Sigma/lean experience in a distribution/warehouse environment
Physical Requirements
  • Ability to stand, walk, talk and hear
  • Move, lift or carry heavy objects or materials up to 50-100 pounds
Benefits
  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations and Employee Assistance Programs
  • Health benefits, including dental and vision insurance
  • For more information on our benefits offerings, please visit MyWSIBenefits.com