Business Analyst
3 days ago
We’re living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it’s our mission to help companies navigate the changing environment and accelerate digital realization through the power of solutions, services, and product platforms. With comprehensive end-to-end offerings, we advise, engineer, and manage, ensuring our clients proactively drive toward success in this ever-evolving digital landscape.
Our team is growing, and we’re searching for a Business Analyst who is a creative problem-solver with their fingertips on the latest industry practices to help our clients achieve digital realization. You’ll join a group of industry veterans and digital natives, blending the power of tried-and-true methods with cutting-edge technologies. We prioritize authentic partnerships in a collaborative environment, and we’re excited to welcome an Business Analyst who is eager to bring their expertise to our team.
Responsibilities
- Ability to document Business Systems Requirements. Translate High Level Business Requirements to Systems Requirement Build Business Flow Diagrams
- Monitors production systems for alerts, outages, and system issues. Researches issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
- Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
- Writes and updates production support documentation, policies, and procedures.
- Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
- Establishes and maintains strong working relationships with business partners.
- Participates in special projects and performs other duties as assigned.
Qualifications
- Minimum of 5 years related work experience, with at least one year of Information Technology experience.
- Undergraduate degree or equivalent combination of training and experience. Degree in Computer Science or Management Information Systems preferred.
- Must have Investment Management, Front office equity experience
- Must have Financial / Investment Industry experience
- The ability to think and troubleshoot in a structured manner is key. The ideal candidate has a technical background, the desire to understand why a system is functioning in a suboptimal manner and attention to detail.
- Good communication and collaboration skills.
- Experience on software development teams with the ability to gather and document system requirements.
Company Benefits
Health, Dental, Vision, 401(k), 20 days of Paid Time Off (PTO)
Additionally
Entech is an equal-opportunity employer.
This is an On-site Hybrid work schedule based out of our Malvern, PA Office
No Third-party candidates will be accepted, this is strictly a direct employment opportunity with Entech.
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