Network Operations Admin NOC

4 weeks ago

San Bernardino, United States TALENT Software Services Full time
Network Operations Admin NOC

Job Summary: Talent Software Services is in search of a Network Operations Admin NOC for a contract position in San Bernardino, CA
The opportunity will be six months with a strong chance for a long-term extension.

Qualifications:
  • ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
  • Customer service - working with customer service reps to high level engineers
  • ServiceNow
  • Confluence / JIRA
  • IP knowledge - subnetting and general IP concepts like subnetting etc
  • Light Active Directory experience
  • Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues
  • Working on Project in a Team format and also alone – keeping yourself on track by finishing your assignments on time or early
  • Experience with Office360 – Word – Outlook – Excel – MS suite etc..

Preferred:
  • Streaming knowledge for games using MS Teams or other applications
  • Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook's /SOPs
  • Basic Knowledge in Splunk/ Datadog
  • Basic Knowledge in API concepts and applications
  • ITIL experience in:
    • Incident Management
    • Problem Management
    • Change Management
  • AWS knowledge / Kubernetes / or any other cloud technology
  • Good understanding of software development processes
  • Familiarity with open-source technologies
  • Client-side database programming experience with SQL and Perl would be a plus
  • A high school diploma or GED
  • Three to five years or relevant experience
  • A degree from a four-year college (i.e., BA
    BS)

If this job is a match for your background, we would be honored to receive your application

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement
Let's talk

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