Receptionist

Images Medspa

Receptionist Job Description

Reception is a member of the admin team.

They are responsible for guiding our patient’s experience at Images Med Spa

and ensure that each visit is seamless and enjoyable.

Responsibilities/Tasks Include:

● Answering the phone in a timely, professional manner

● Scheduling appointments

● Greeting/ checking in patients as they arrive

● Checking out patients/ taking payment

● Maintaining a clean and presentable front desk/ lobby

● Confirming appointments

● Being adaptable in a fast paced environment

● Assist providers in turning over rooms as needed

● Provide clients with product and service information

● Promote Monthly Specials and other marketing initiatives

● Assist in reaching team goals

● Opening and closing duties

● Providing top notch customer service

● Assist with keeping product shelving organized and stocked/unboxing

deliveries

● Maintaining a positive environment for patients and coworkers

● Attend product line and service trainings

● Creation and Maintenance of Patient Superbills

● Alle and Aspire Reports

● Open/Closed Invoices

● Assisting with laundry

● Check in/Check-out protocol

● Micro Call Center Flex for partial or entire scheduled shifts.

● Attending quarterly team outings for employee bonding (Just for fun)

Required Schedule/Availability

While each center has the autonomy to create their own schedule, The Director of

First and Last Impressions will be required to have availability to work opening and

• closing shifts and two Saturday’s a month to support business needs.