Receptionist

Images Medspa

Receptionist Job Description

Reception is a member of the admin team.

They are responsible for guiding our patients experience at Images Med Spa

and ensure that each visit is seamless and enjoyable.

Responsibilities/Tasks Include:

Answering the phone in a timely, professional manner

Scheduling appointments

Greeting/ checking in patients as they arrive

Checking out patients/ taking payment

Maintaining a clean and presentable front desk/ lobby

Confirming appointments

Being adaptable in a fast paced environment

Assist providers in turning over rooms as needed

Provide clients with product and service information

Promote Monthly Specials and other marketing initiatives

Assist in reaching team goals

Opening and closing duties

Providing top notch customer service

Assist with keeping product shelving organized and stocked/unboxing

deliveries

Maintaining a positive environment for patients and coworkers

Attend product line and service trainings

Creation and Maintenance of Patient Superbills

Alle and Aspire Reports

Open/Closed Invoices

Assisting with laundry

Check in/Check-out protocol

Micro Call Center Flex for partial or entire scheduled shifts.

Attending quarterly team outings for employee bonding (Just for fun)

Required Schedule/Availability

While each center has the autonomy to create their own schedule, The Director of

First and Last Impressions will be required to have availability to work opening and

• closing shifts and two Saturdays a month to support business needs.