Quality Manager

1 month ago


Grand Rapids, United States Wolverine Coil Spring Full time

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. 

 

Responsibilities

  • Develop and maintain quality management systems and procedures within the quality control department and relevant to company-wide quality control activities.
  • Oversee adherence to IATF quality standards, policies, and procedures by all company personnel.
  • Incorporate procedures in the WCS quality control manual, and maintain, update and revise manual as necessary.
  • Participate in production planning meetings to understand and provide any assistance/information required by the departments.
  • Participate in pre-production planning on all new parts and engineering changes.
  • Supervise department members, providing definition of duties, regular direction, assign special projects as necessary, and schedule time and shift.
  • Respond to customer concerns, apply problem-solving techniques to find permanent corrective actions to prevent recurrence of concerns.
  • Participate in customer discussions regarding quality issues and procedures.
  • Participate in audit procedure to assess level of adherence to established procedures, institute corrective action and follow up where necessary.


Qualifications

  •  5 years minimum experience in the quality field.
  • Knowledge of various statistical quality control techniques.
  • Ability to use problem solving tools and techniques.
  • Effectively interact with customers and suppliers on quality issues.
  • Knowledge of IATF 16949 policies and procedures required
  • Strong verbal and written communication skills.

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