Field Support Technician

1 month ago


Union City, United States Servsys Corporation Full time

his is a field support position. Team travels to different sites and provides hands-on service.


Looking for a candidate with:


great personality


willing to ask questions


good customer service/white glove


at least 4 years of experience preferred


Duties and Responsibilities

• Participate in on call rotation

• Provide accurate and timely updates to work tickets, incidents, and outages

• Develop a command of ITIL service management practices and customization made to Client standards

• Learn and develop expertise in in-scope applications and platforms for areas supported (e.g., functionality,

data, reporting, administration, etc.)

• Receive, ticket, and route end user support issues

• Complete issue resolution

• Document all support outcomes, including resolution and notes

• Participate in updating service policies and procedures (where needed)

• Assist with commercial and custom system testing and debugging (new releases, features, etc.)

• Communicate status of issues to users (verbally or digitally)

• Learn and develop expertise in in-scope applications

• Provide the support to resolve incidents

• Maintain awareness of Client system environment to ensure the highest level of service and support to the

organization

• Support and maintain knowledgebase with current standards and resolution procedures

Minimum Qualifications

• Bachelor’s or Technical Degree (computer science, information systems, software engineering or other industry related curriculum).

• Strong communications skills (written and verbal)

• Demonstrated patience and empathy for user community

• Ability to follow instructions

• Strong networking skills, including an ability to leverage relationships to solve problems

• Strong problem-solving skills



  • Union City, United States SERVESYS Corporation Full time

    MUST BE WILLING TO TRAVEL THROUGHOUT BAY AREA **Responsibilities**: - Participate in on call rotation - Provide accurate and timely updates to work tickets, incidents, and outages - Develop a command of ITIL service management practices and customization made to SGWS standards data, reporting, administration, etc.) - Receive, ticket, and route end user...


  • Oklahoma City, United States Veterans Sourcing Group LLC Full time

    Field Support Technician $27/hr w2 Oklahoma City, OK - onsite M-F 8-5pm Contract to perm salary $70k Pre-Screening Questions: o Describe your experience supporting users in Sales, Finance and/or Law Firm? (This is Preferred, but not a deal breaker) o How many years of Field/Desktop/Onsite Support experience? (10+ Preferred) o Briefly...


  • Union City, United States Insight Global Full time

    This is a 8-month contract to hire onsite in Union City, CAMust Haves:2+ years of experience as a support technician handling equipment, imaging, and basic computer troubleshooting Knowledge and competency with ServiceNow ticketing system (or similar)Enterprise level experience, handling tickets for 500+ users Strong communication, reliability, and eagerness...


  • Union City, United States Insight Global Full time

    This is a 8-month contract to hire onsite in Union City, CAMust Haves:2+ years of experience as a support technician handling equipment, imaging, and basic computer troubleshooting Knowledge and competency with ServiceNow ticketing system (or similar)Enterprise level experience, handling tickets for 500+ users Strong communication, reliability, and eagerness...


  • Union City, United States Insight Global Full time

    This is a 8-month contract to hire onsite in Union City, CAMust Haves:2+ years of experience as a support technician handling equipment, imaging, and basic computer troubleshooting Knowledge and competency with ServiceNow ticketing system (or similar)Enterprise level experience, handling tickets for 500+ users Strong communication, reliability, and eagerness...


  • Union, United States Instru-met Corporation Full time

    Job DescriptionJob DescriptionFull-time Field Service Technician, responsible for the repair, maintenance, support, and accuracy verification of strength of materials test equipment. UTM. Daily electrical and mechanical repair and upgrading equipment in the field and in the factory.Two Year Technical Degree or experience preferredDrivers license...


  • Union, United States PatientPoint Full time

    Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.Location: Cincinnati,...


  • Union City, United States Motion Recruitment Partners Full time

    Desktop Support Technician Union City, CA Onsite Contract $30/hr - $30/hr Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides...


  • Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...


  • Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...


  • Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...

  • Field Technician

    1 week ago


    Union Gap, United States Pape Material Handling Inc Full time

    PAPE’ RENTS- YAKIMA, WA FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Rents, the premier capital equipment dealer in the West, is seeking Field Technicians / Mechanic to join their team in Yakima, WA. At...


  • Union City, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for...


  • Union City, United States Murtech Full time

    Job DescriptionJob DescriptionDesktop Support TechnicianLocation: 3240 Whipple Rd, Union City, CA 94587Pay Rate: $25-30/HR W2Hours: Mon-Fri, 8am-5pm Duration: Contract-to-Hire Description:Work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket statusMonitor ServiceNowTroubleshooting hardware...


  • Union, United States The Mice Groups, Inc. Full time

    This position pays between $55,000 and $58,000.This position is based out of Union, MO - 100% Travel in US and Canada.Our Food Processing Machine Manufacturing client is seeking several Field Service Technicians in Lancaster, PA, Hayward, CA and Union, MOfor Full-Time opportunities.Required/Desired:Experience performing hands-on equipment...

  • Field Technician

    3 weeks ago


    Kansas City, Missouri, United States FLASH Full time

    The Senior Field Technician will provide local area and Branch onsite support for FLASH customers. Our technicians are responsible for managing the Flash onsite installation. This includes supporting associated installation contractors, starting up and testing the equipment and providing onsite training to the client. The Senior Field Technician will...


  • Oklahoma City, United States Paladin Consulting, Inc Full time

    Paladin Consulting is currently hiring an ­­­­­­­­­­­­­­­­­­­­IT Field Support Technician to join our team working onsite at our client's office located in Oklahoma City, OK. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.Job...


  • Union City, United States Murtech Staffing and Solutions Full time

    Job DescriptionJob DescriptionDesktop Support Technician Location: 3240 Whipple Rd, Union City, CA 94587Pay Rate: $25-30/HR W2Hours: Mon-Fri, 8am-5pmDuration: Contract-to-Hire      Description:Work independently following detailed steps and be able to document troubleshooting steps taken and maintain daily ticket statusMonitor...

  • Avionics Technician

    5 days ago


    Oklahoma City, United States Field Aerospace Full time

    Job DescriptionJob DescriptionField Aerospace has been providing specialized services to the international aerospace industry for over 75 years. We’re one of the oldest, most knowledgeable, and most experienced aircraft companies in North America serving private and public sector clients since 1947. We have over 500 employees across 4 North American...


  • Union Gap, United States Pape Material Handling Inc Full time

    PAPE’ MATERIAL HANDLING, INC. – YAKIMA, WA FORKLIFT FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking Field Technicians to...