Prototype Build Support Engineer

2 weeks ago


San Antonio, United States Eteam Inc Full time

Title: Prototype Build Support Engineer

Location : San Antonio, TX

Responsibilities

Provide first line of defense with hands-on troubleshooting of system level issues that arise during prototype builds.

Coordinating with engineering, vehicle program teams, site facility teams and suppliers in keeping constant and consistent communication to provide support for prototype builds.

Contact design release engineers to provide issue resolution support.

Create pyxis of issues (include pictures, data, and significant details).

Maintain an Open Points List of issues identified on prototype vehicles build.

Provide regular updates to management of status of builds.

Ability to travel to various engineering locations to support build, retrofit, and engineering events.

Knowledge of service portal and ordering replacement parts.

Diagnostic fault analysis and execute service procedures.

Skills

Aptitude for troubleshooting issues in an ambiguous environment.

Ability to identify root cause, contain, and permanently correct engineering issues.

EV and/or Diesel experience is highly preferred.

Strong communication skills in-person, on the phone, and by email.

Well-versed in commercial class 8 fleet trucks, trailers, and on-highway norms.

Knowledgeable of DoT requirements.

Proficient with Microsoft Word, Excel, and Outlook.

Familiar with Calibration tools like INCA and Canalyzer.

Familiar with performing software updates with service tools like Cummins InSIte, SDS, or other service tools.

Familiar with CAN based datalinks and communication protocols.

Flexible and adaptable in a rapidly changing environment.

Either have a Class A CDL or be willing to get one.

Bachelor’s degree in Engineering, Engineering Technology or Computer Science

At least 5 years of experience in product design/development and/or computer science experience



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