Field Service Engineer
3 weeks ago
Role Title: Lead Field Services Engineer
Employment Type: Contract-to-Hire
Duration: 6 month CTH
Preferred Location: Tampa Bay area - onsite 5 days per week
Role Description:
The Lead Field Services Engineer will be the escalation point for the FSEs for a wide variety of end user areas including AV initiatives, desktop support, printer support, troubleshooting Active Directory issues, onboarding issues, etc.
Will be providing white glove tech support to the C-suite and SVPs as well.
Requirements:
- 8-10 years of field service engineer experience
- Must be proactive, have strong customer service skills, and experience/capability of supporting senior executives.
- Must have wide knowledge including Win 10/11, latest iOS, printer knowledge, Active Directory, AV equipment, etc.
- Should have an Associate Degree and some certifications such as: MCSE, SCCM, ITIL Foundation, etc.
- Must be willing to work onsite 5 days per week - this is not negotiable.
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