行政助理

Job Description:

We are looking for a proactive and well-presented Administrative Assistant to join our team. This role involves handling daily customer service tasks, welcoming clients, and supporting recruitment activities. As a key member of our front desk, the Administrative Assistant will provide professional service to clients and assist with hiring tasks. The ideal candidate should possess excellent communication skills and a quick response capability.

Key Responsibilities:

Customer Service:

• Answer and direct phone calls, respond to customer inquiries, and provide necessary support;
• Address client questions to ensure timely and professional service;
• Record client feedback and promptly report it to relevant departments.

Client Reception:

• Greet and welcome clients, ensuring a positive visitor experience;
• Maintain a clean front desk area to reflect a professional image of the company;
• Manage meeting room schedules and assist with client-related arrangements.

Recruitment Support:

• Assist HR with recruitment tasks, including posting job ads, screening resumes, and arranging interviews;
• Organize interview schedules and maintain candidate information;
• Communicate effectively with candidates and address their inquiries.

Qualifications:

• Well-presented, with a professional demeanor;
• Excellent communication and interpersonal skills to build strong client relationships;
• Strong ability to respond quickly and remain calm under pressure;
• Previous experience in administration or front desk is preferred;
• Proficiency in office software (such as Microsoft Office Suite);
• Basic knowledge of recruitment processes is a plus.

Join us and become the first impression of our company, helping us better serve our clients

职位描述：

我们正在寻找一位积极主动、形象良好的行政助理。该职位主要负责日常的客户服务、客户接待和招聘支持工作。行政助理将成为公司前台的关键成员，负责为客户提供专业服务并协助招聘工作。适合此职位的候选人应具备出色的沟通和快速反应能力。

主要职责：

客户服务：

接听并转接公司电话，解答客户问题并提供相应支持；

处理客户咨询，确保客户获得及时、专业的服务；

记录客户反馈，及时向相关部门报告。

客户接待：

负责接待来访客户，确保他们得到良好的接待体验；

维持前台整洁，展示公司专业形象；

管理会议室安排，协助会客相关事宜。

招聘支持：

协助人事部门进行招聘，包括发布职位信息、筛选简历及安排面试；

组织面试流程并跟进候选人信息；

与候选人保持良好沟通，解答求职问题。

任职要求：

形象气质佳，具备专业的职业素养；

出色的沟通和人际交往能力，能够建立良好的客户关系；

较强的快速反应能力，能够在压力下保持冷静；

有行政或前台相关经验者优先；

熟练使用办公软件（如Microsoft Office套件）；

具备基本的招聘流程知识者优先。

加入我们，成为公司形象的第一道风景线，助力企业更好地服务客户！