Client Services Associate
3 months ago
Client and Operations Associate
The Client and Ops Associate is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Financial Advisor , the Operations Team, and Carriers. They are the point of contact for Clients, and a liaison between Client and Advisor relations.
DUTIES AND RESPONSIBILITES
-Support Advisor in serving clients.
-Maintain the Advisor's calendar at all times.
-Book all appointments for the Advisor.
-Scrub the files after all appointments are completed by the Advisor.
-Oversee and manage all follow up with the Advisor, paraplanner, and/or clients for the next steps.
-Prepare for upcoming client appointments.
-Work with the paraplanner to have all file prep ready in a timely and thorough manner.
-Ensure that all files are complete and accurate for client meetings.
-Provide exceptional client care while receiving and responding to client requests.
-Open new client accounts, process account applications, and manage monetary transfers.
-Receive and respond to client service requests each day, and in a timely manner.
-Maintain client and document files both in hard copy and electronically, as defined by company policies.
-Produce weekly reporting to the Advisor, and to the supervisor as needed.
-Participate in Operational meetings to help with systems and to educate team about clients
with open communication.
-Update Policies & Procedures on an on-going basis as needed, and INFORM the OPs Team during weekly meetings of updates, changes and revisions of Policies & Procedures.
-Answer client care calls, returning voicemails and emails same day, if possible, or within 24 hours.
QUALIFICATIONS FOR THE JOB
Education:
Bachelor's Degree preferred, but not required.
Experience:
Three years of industry experience required.
Other:
-Must have and present a professional appearance, demeanor, and positive and friendly attitude.
-Must be exceptionally organized.
-Must be willing and assertive in finding staff to assist in moments where work is all caught up.
-Must be able to take direction from leadership with a good attitude.
-Must be a self-starter and team player.
-Must be able to multi-task while paying careful attention to all details.
-Must be sensitive, professional, and compassionate when interacting with clients and /or confidential client information.
-Must have excellent verbal skills.
KEY COMPETENCIES
Strong computer skills, proficiency in Microsoft Office applications, and ability to learn new software easily. Must be capable of learning the Company's CRM.
-
Client Services Associate
3 months ago
Columbia, United States FIG Talent Solutions Full timeClient and Operations Associate The Client and Ops Associate is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Financial Advisor , the Operations...
-
Client Services Associate
3 months ago
columbia, United States FIG Talent Solutions Full timeClient and Operations AssociateThe Client and Ops Associate is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Financial Advisor , the Operations Team,...
-
Financial Client Services Associate
4 weeks ago
Columbia, United States Find Great People | FGP Full timeReputable Financial Services firm is seeking a Client Service Associate who is a motivated, detail oriented and creative problem solver to join their growing team. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to manage assignments with frequently changing...
-
Financial Client Services Associate
2 weeks ago
Columbia, United States Find Great People | FGP Full timeReputable Financial Services firm is seeking a Client Service Associate who is a motivated, detail oriented and creative problem solver to join their growing team. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to manage assignments with frequently changing...
-
Client Services Associate
4 months ago
West Columbia, United States FIG Talent Solutions Full timeClient and Operations Associate The Client and Ops Associate is an Assistant to the Advisor and serves as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. They will work closely with the Financial Advisor , the Operations...
-
Client Service Associate, Wealth Management
4 weeks ago
Columbia, United States Choreo Full timeChoreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to financial planning to translate wealth into fulfillment. With over 200 employees and 40+ locations across the country, we are here to serve our clients beyond what...
-
Client Service Associate, Wealth Management
2 days ago
Columbia, United States Choreo Full timeJob DescriptionJob DescriptionChoreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to financial planning to translate wealth into fulfillment. With over 200 employees and 40+ locations across the country, we are here to...
-
Client Service Associate, Wealth Management
2 days ago
Columbia, United States Choreo Full timeChoreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to financial planning to translate wealth into fulfillment. With over 200 employees and 40+ locations across the country, we are here to serve our clients beyond what...
-
Client Service Associate
9 hours ago
Columbia, Maryland, United States David Lerer - State Farm Agent Full timeJob DescriptionAs a Policy Management Specialist with David Lerer - State Farm Agent, your key responsibilities include managing client accounts, updating information in the database, assisting clients with policy changes and inquiries, processing insurance claims, and coordinating with underwriters to ensure timely policy issuance.Your goal is to provide...
-
Financial Client Services Associate
3 weeks ago
West Columbia, United States Find Great People | FGP Full timeReputable Financial Services firm is seeking a Client Service Associate who is a motivated, detail oriented and creative problem solver to join their growing team. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to manage assignments with frequently changing...
-
Client Service Coordinator
8 months ago
Columbia, United States Banfield Full timeClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets...
-
Client Success Associate
2 weeks ago
Columbia, Maryland, United States DCM Management Full timeAbout DCM Management">We at DCM Management strive to create unforgettable experiences for our customers. As a Client Success Associate, you will be instrumental in achieving this goal by providing personalized and professional service to our clients' customers.">Responsibilities:">">Offer comprehensive product knowledge to customers, ensuring they have a...
-
Client Services Representative
2 weeks ago
Columbia, South Carolina, United States Ruthlie Israel - State Farm Agent Full timeAbout the RoleAs an Account Associate with Ruthlie Israel - State Farm Agent, you will be responsible for building strong relationships with our clients and ensuring their needs are met. This involves managing client accounts, updating information in our database, assisting with policy changes and inquiries, processing insurance claims, and coordinating with...
-
Client Services Coordinator Role
4 weeks ago
Columbia, Maryland, United States Talentuition, LLC Full timeAbout the JobWe are seeking a highly skilled Client Services Coordinator to join our team at Talentuition, LLC. As a key member of our Client Services Department, you will play a crucial role in delivering exceptional service experiences to our clients.The estimated salary for this position is $45,000 - $60,000 per year, based on industry standards and...
-
Client Services Coordinator
2 months ago
Columbia, United States Talentuition, LLC Full timeJob Description At Infiniti HR, the foundation of our business is customer service. We measure success by the clients' level of satisfaction. We provide services with a relentless pursuit of providing superior quality customer service and a commitment to exceed our clients' expectations. This impact on a company's profitability has led to our prestigious...
-
columbia, United States Find Great People | FGP Full timeReputable Financial Services firm is seeking a Client Service Associate who is a motivated, detail oriented and creative problem solver to join their growing team. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to manage assignments with frequently changing...
-
Client Relationship Development Associate
3 weeks ago
Columbia, Missouri, United States Elizabeth Portee Insurance And Full timeCompany DescriptionWe are Elizabeth Portee Insurance And, a State Farm independent contractor agent located in West Columbia, SC.We are dedicated to providing exceptional service to our clients and fostering growth within our team.Our team is made up of highly motivated and customer-focused individuals who are passionate about delivering outstanding...
-
Client Service Manager
4 weeks ago
Columbia, Maryland, United States Banfield Full timeClient Service Manager**Job Overview:**Banfield is seeking a highly motivated Client Service Manager to lead our client-facing team. As a key member of our hospital staff, you will be responsible for ensuring exceptional client service, promoting our wellness plans, and managing hospital operations.**Key Responsibilities:**Lead a team of client service...
-
Client Service Representative
3 days ago
Columbia, Maryland, United States Sandy Spring Bancorp Full timeAbout UsSandy Spring Bank, a growing financial services company, is dedicated to creating real experiences for our employees, clients, shareholders, and communities. With over 150 years of history in the Greater Washington region, we're proud to have been certified as A Great Place To Work and recognized by top publications as a Top Workplace.We offer a...
-
Client Service Manager
1 month ago
Columbia, United States Financial & Tax Architects LLC Full timeJob DescriptionJob DescriptionPosition Overview:As a fiduciary, FTA has proudly guided thousands of clients nationwide in planning and achieving the retirement they deserve. We seek a dedicated Client Service Manager to join our team in Columbia, SC. This role is integral to supporting our financial advisors in guiding clients through some of their most...