Field Service Support Technician

2 weeks ago


Suwanee, United States eXcell Full time

At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell

Our client has a brand new opportunity for a Field Services Outage Support Technician to join their team onsite in Suwanee, GA and support a total of 75 end users. This resource should have previous experience with inventory and must be detail oriented. The hours will be 6:00am to 3:00pm, Monday to Friday and this role will be the duration of 6 months.
 
Duties and Responsibilities:

  • Maintain cellular connectivity kits, preparing for field deployment

    • Includes inventory of SIM cards and assignment with correct IMEI and SN # device

    • Includes tablets, PCs and Cell phones

  • Provide tech support to Tooling team maintaining outage tool kits

    • Manage the inventory of each kit and prepare for deployment

  • Configure non standard PC's and Tablets

  • Provide remote support and troubleshooting for field users


 
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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