Service Center Specialist
4 weeks ago
Education:
- High School diploma or GED required.
- College courses preferred.
Experience:
- One year of customer service and claims experience or an equivalent combination of education and experience is required.
- Inbound call center experience preferred.
Skills and Abilities, Qualifications:
- Knowledge of medical terminology Understanding of claims management.
- Excellent oral and written communication PC literate, including Microsoft Office products.
- Analytical and interpretive skills Strong organizational skills Good interpersonal skills.
- Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously.
- Ability to work in a team environment and/or independently.
- Ability to meet or exceed Performance Competencies.
- Work environment.
- The work environment characteristics are representative of those an employee encounter while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Persons holding office positions are generally subject to environmental conditions having the lighting, temperature, and noise of an open-floorplan office environment.
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