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Call Center Specialist

4 months ago

Bethesda, United States Strategic Staffing Solutions Full time

Call Center Specialist

Location: Bethesda, MD

Part-Time

Pay: $20/hr - W2

Contract length: 3+ Months


Responsibilities:

Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Business Execution. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution.


Required Qualifications:

6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.


Preferred Qualifications:

1) Broad Technical Exposure

2) Strong Communication Skills - Phone and Written Communication skills

3) Phone Support background