Vice President Sales Strategy USA

4 weeks ago

Miami, United States Club Med Full time

About us


Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America, and the Caribbean as well as a ‘Club Med 2’ cruise. Club Med, a company structurally profitable and growing, offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.


Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.


About our Business Unit


Our management model integrates Resorts and Markets. In this position, you will belong to the North America Business Unit, which handles Sales & marketing for USA, Canada, Mexico, and Operations management of 7 wonderful resorts in North America.


Job overview:


As VP Sales Strategy USA in Club Med, you will be a key leader responsible for driving revenue growth, country sales contribution, fostering strategic partnerships, and ensuring the attainment of sales targets.


You will be part of the Executive committee and report directly to the CEO North America.

This role demands a visionary leader with a proven track record in sales management within the tourism sector.


As people management is a key asset for Club Med, you will demonstrate exceptional leadership skills.


With a deep understanding of US market dynamics, and a passion for delivering unique customer experiences, you'll make our Club Med signature shine: “That’s l ’Esprit Libre”.


Main missions:

  • Develop and execute comprehensive sales strategies to drive revenue growth and market expansion in line with company objectives.
  • Lead, mentor, and inspire a high-performing indirect sales team (15 pax), on both FIT and MICE/affinity group business fostering a Club Med culture based on five values : Kindness, Responsibility, Multiculturality, Freedom and Pioneer spirit.
  • Identify emerging market trends, consumer behaviors, and competitive threats to inform strategic decision-making and maintain a competitive edge.
  • Cultivate and nurture strategic partnerships with key stakeholders and travel partners (At the level of consortiums, travel partners associations, but also Travel advisors, host agencies, Meeting planners and incentive houses) including travel agencies, tour operators, hotel chains, airlines, and other industry players.
  • Empower the development and implementation of innovative sales initiatives, promotional campaigns, and pricing strategies to maximize profitability.
  • Analyzes sales data, performance metrics, and market insights to assess progress, identify areas for improvement, and optimize sales effectiveness.
  • Participate in budgeting and forecasting business, according to the company calendar and processes.
  • Collaborate closely with cross-functional teams including marketing, development, HR, and operations/ products to ensure alignment and integration of sales strategies.
  • Establish and maintain strong relationships with existing clients while actively pursuing new business opportunities to expand the customer base Represent the company at industry events, trade shows, and conferences to enhance brand visibility and network with potential partners and clients.
  • Drive a culture of continuous improvement, fostering innovation, and implementing best practices to enhance sales processes and customer satisfaction.


Profile


  • Proven track record of at least 5-10 years in sales leadership roles within the tourism industry, with a demonstrated ability to drive revenue growth and achieve targets.
  • Strong understanding of the tourism leisure and MICE US market, industry trends, and competitive dynamics.
  • Exceptional leadership and team-building skills, with the ability to motivate, coach, and develop a diverse sales team based in different States.
  • Strategic thinker with analytical and problem-solving skills.
  • Excellent communication, negotiation, and cooperation skills.
  • Results- oriented mindset with a focus on delivering exceptional customer experiences.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Willingness to travel
  • English as mother tongue (Spanish and/ or French are a plus)

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