Network Operations Engineer

5 days ago


Princeton, United States RiseIT™ Solutions Full time

Position: Network Operations Engineer

Location: Princeton, NJ

Duration: 4+ months contract

Fully onsite


Description of work:

  • Tier 2/3 escalation engineer for Tier 1 help desk support staff
  • Provide support for network and wireless related issues
  • Resolve assigned incidents
  • Work with vendor Technical Assistance Center (TAC) support teams, if required
  • Coordinate with Hardware Support (HWS) for any Return Material Authorizations (RMAs)
  • Document the resolution in designated repository system
  • Enable monitoring of newly added hardware


Skills and experience for the role

  • Experience with Aruba network routing and switching (6300, 8325)
  • 3-5 years of experience with Aruba wireless client troubleshooting
  • 3-5 years of experience with Cisco network routing and switching
  • 3-5 years of experience troubleshooting Global Protect VPN client systems
  • 3-5 years of experience with Broader Gateway Protocol (BGP) configuration and troubleshooting


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