Network Operations Engineer
5 days ago
Position: Network Operations Engineer
Location: Princeton, NJ
Duration: 4+ months contract
Fully onsite
Description of work:
- Tier 2/3 escalation engineer for Tier 1 help desk support staff
- Provide support for network and wireless related issues
- Resolve assigned incidents
- Work with vendor Technical Assistance Center (TAC) support teams, if required
- Coordinate with Hardware Support (HWS) for any Return Material Authorizations (RMAs)
- Document the resolution in designated repository system
- Enable monitoring of newly added hardware
Skills and experience for the role
- Experience with Aruba network routing and switching (6300, 8325)
- 3-5 years of experience with Aruba wireless client troubleshooting
- 3-5 years of experience with Cisco network routing and switching
- 3-5 years of experience troubleshooting Global Protect VPN client systems
- 3-5 years of experience with Broader Gateway Protocol (BGP) configuration and troubleshooting
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