Network Operations Engineer
3 days ago
firstPRO is seeking a Network Operations Engineer for a 4-month, on-site consulting opportunity, with the potential for contract extension. Compensation for this role is up to $60/hr., based on experience. Candidates must be local to Princeton, NJ to be considered.
Responsibilities
- Act as a Tier 2/3 escalation engineer, providing support for Tier 1 help desk staff.
- Troubleshoot and resolve network and wireless-related issues.
- Manage and resolve assigned incidents efficiently.
- Collaborate with vendor Technical Assistance Center (TAC) teams as needed.
- Coordinate hardware support and Return Material Authorizations (RMAs) with vendors.
- Document resolutions in the designated repository system.
- Enable monitoring for newly added hardware components.
Requirements
- Proficiency in Aruba network routing and switching (6300/8325).
- 3-5 years of experience in:
- Aruba wireless client troubleshooting.
- Cisco network routing and switching.
- Troubleshooting GlobalProtect VPN client systems.
- BGP configuration and troubleshooting.
- Bachelor's degree or equivalent experience.
Preferred Qualifications:
- Experience with Palo Alto firewalls.
- Familiarity with SIEM tools.
- CCNA certification.
Nice-to-Haves:
- Hands-on experience with Aruba ClearPass, including downloadable user roles.
- Knowledge of Airwave.
- CCNP certification.
- Advanced understanding of:
- VSF stacking.
- IPv4 addressing.
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